Quality and Risk Manager

Company Description

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.

Job Description

About the role:

We are seeking a dynamic, organised, and experienced Registered Health Clinician to manage our Quality & Risk Portfolios across our hospital, on a permanent full-time basis. This key Senior Management role works closely with all committees, department managers and staff to implement the organisational quality and risk management plans.

This position forms an integral part of the senior management team and works closely with the Director of Clinical Services and Chief Executive Officer.

Duties/Responsibilities Include:

Support and foster a culture within the organisation that embraces Quality & SafetyStrive to continuously improve patient and business outcomesManage and lead the accreditation programResponsible for clinical & non-clinical risk management programsOversee collection, management and evaluation of clinical indicatorsInvestigate and resolve clinical incidents and adverse eventsWork with managers to achieve excellence in care deliveryConduct audits to comply with hospital & legislative policies & proceduresDevelop & review policies, procedures, systems and services

About You:

You will be an experienced Health Clinician who hold a comprehensive knowledge of the NSQHS accreditation standards and their application in the private health sector along with previous involvement at a senior level in preparation, coordination & participation in the accreditation process. On top of that, you will have proven experience in the development, review process and implementation of policies & procedures to ensure best safety practice supported by a strong understanding of the concepts, principles and practice of Clinical Governance, including patient safety, clinical risk, quality improvement and complaints management.

You will also bring;

Ability to lead the quality process and work with minimal directionDemonstrated ability to develop good multidisciplinary relationships & progress change management initiativesExperience in incident management & investigationExcellent written and oral communication skills with a demonstrated ability to produce comprehensive reports such as business analysis and strategic direction documentsExperience in risk assessment and development of risk reduction strategiesExcellent work ethic, time management skills & the ability to work independentlyDemonstrated experience in planning and delivering health and safety educationA background in Health would be highly regarded.Please note recruitment will commence immediately and appointed potentially before the closing date.

What’s In It For You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership AcademySave more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and moreEnjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discountsFind balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

Australia’s largest private hospital operator, with over 74 sites and 35,000 staffA values-led workplace where you’ll be supported personally and professionallyA place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

Must provide or complete a National Police Check conducted within the previous 12 months.According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

All applications must be lodged online.

Applications close: 20th August 2026

Reference number: JR114614

Additional Information

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.