Solution Manager

The role involves researching prospects, working on inbound and outbound marketing campaigns, and communicating our value proposition to senior decision-makers to acquire sales- qualified opportunities. You'll work with marketing to uncover and create new opportunities that result in closed business, as well as work closely with the sales team to ensure qualified opportunities lead to closed business.

This role is based in our Bourke Street office Melbourne with flexible working arrangements.

Key Responsibilities

• Generate new sales prospects

• Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship

• Communicate with customers with regards to any account problems and discusses customer concerns and suggestions

• Focus efforts on product feedback, enhancement, upgrades, and development

• Report suggestions to and develop solutions with sales, order processing, and customer success and support team

• Compile data on marketing trends, competitive products and pricing and reports to management

• Travel to and attend conferences, events and customer meetings as required

About You

• 5+ years’ experience in sales or other equivalent experience

• Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry

• Excellent communication (both written & oral) and presentation skills

• Ability to plan own territory/account approach and manage own resources;

• Client Engagement: Ability to interact with clients and understand their needs.

• Sales Techniques: Knowledge of effective sales strategies and techniques.

• CRM Proficiency: Experience with customer relationship management software.

• Data Analysis: Skills in interpreting market data and sales metrics.

• Negotiation: Basic skills in negotiating terms with clients.

• Project Organization: Ability to manage sales projects and campaigns.

• Feedback Management: Skills in collecting and acting on client feedback.

• Continuous Learning: Commitment to ongoing sales and product training.

Our Values

Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance.

We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements.

Culture and Benefits

We care for our people and a part of that we offer:

• Flexible Working Arrangement – Work from Anywhere and Hybrid Working (promoting work life balance)

• Learning and Development opportunities

• Access to health and wellness programs

• Parental leave benefits that exceed legislative requirements

• The opportunity to work within a global organization with experienced leaders

You can learn more about what we do by visiting our:

Website : Wolters Kluwer Australia | Wolters Kluwer

Products: Wolters Kluwer Solutions for Accounting | Wolters Kluwer

Meet the People: How the People of Wolters Kluwer Strive to Be The Difference | Wolters Kluwer