Executive Support Officer

TAUS Care | Underwood, Brisbane QLD | In-Office

Bring more than administration to your next role! 

TAUS Care is looking for a capable, organised and people-focused Executive Support Officer to join our team at our Underwood office. 

Reporting to the General Manager – Operations (GM-Ops), you will provide executive and operational support to help keep the day-to-day activities of our organisation running smoothly. You will also work closely with our Care Coordinators, supporting the GM-Ops in keeping operational priorities, actions and service-delivery requirements on track. 

This is a varied role where you will have the opportunity to take ownership, solve problems and make a meaningful contribution to a growing disability services organisation. 

About TAUS Care 

TAUS Care is a multicultural in-home and community support service provider based in Brisbane. We provide person-centred services that help people with disability achieve their goals, maintain independence and participate meaningfully in their communities. 

Our approach is built around Respect, Compassion, Choice and Dignity. 

What You'll Be Doing 

Working closely with the GM-Ops, you will: 

• Provide high-quality executive, administrative and operational support 
• Assist the GM-Ops in coordinating and supporting the work of Care Coordinators 
• Follow up operational priorities, actions and deliverables to help keep matters on track 
• Coordinate information, documentation and reporting required by Management 
• Support effective communication across the operational team 
• Assist with staff-related administration, onboarding and compliance activities 
• Help coordinate meetings, training and other organisational activities 
• Maintain accurate records, registers and internal systems 
• Provide backup support for rostering and scheduling when required 
• Identify outstanding matters, service gaps or operational issues requiring attention 
• Assist with continuous improvement and other operational priorities as required 

The role may also participate in TAUS Care's rotational on-call arrangements where required. 

About You 

We are looking for someone who is organised, dependable and proactive, with the confidence to work closely with management and follow matters through to completion. 

You will ideally bring: 

• Experience in executive support, administration, business support or a similar role 
• Strong organisational and time-management skills 
• Excellent written and verbal communication 
• Confidence working with different people and competing priorities 
• Strong attention to detail and ability to maintain accurate records 
• Good judgement and discretion when handling confidential information 
• Strong computer literacy, including Microsoft Office and business systems 
• A practical, solutions-focused approach 
• The ability to work independently and take ownership of responsibilities 

Experience within NDIS, disability, aged care, healthcare or community services would be highly regarded. 

Have an Additional Professional Skill Set? We'd Love to Hear About It. 

We are particularly interested in candidates who bring professional skills or qualifications beyond administration that could add value to our team and the people we support. 

Experience, qualifications or expertise in any of the following would be highly regarded: 

• Psychology, counselling or mental health 
• Positive Behaviour Support / behaviour management 
• Nursing or clinical services 
• Training, facilitation or staff development 
• Allied health or community services 

These skills are highly desirable, not mandatory. 

If you are an excellent administrator or executive support professional who also happens to have a background in one of these areas, we would particularly like to hear from you. 

Essential Requirements 

The successful applicant will need to meet applicable TAUS Care employment and compliance requirements, including: 

• Current driver's licence 
• Relevant NDIS Worker Screening requirements 
• Blue Card where applicable 
• Police Check 
• First Aid and CPR 
• Successful reference checks 

Why Join TAUS Care? 

This is an opportunity to take on a role with variety, responsibility and room to contribute.

You will work closely with the General Manager – Operations, gain exposure to the operational side of disability services, and have the opportunity to use your broader professional skills where they can add value. 

We're looking for someone who enjoys being the person who keeps things organised, follows things through and helps the team succeed. 

How to Apply 

Please submit your resume and a brief cover letter telling us about: 

• Your relevant executive support, administration or business support experience 
• Any experience within disability, healthcare or community services 
• Any additional professional qualifications or specialised skills you could bring to TAUS Care