Product Manager, APAC Controls Service

Who We Are

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What You Will Do

The Product Manager, APAC Controls Service is accountable for innovation, development, and management of service products within the Controls domain in the Asia Pacific (APAC) region. This role operationalizes global service platforms within the region and is responsible for building and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process. This role sits within the Global Service Product Management organization and is a key partner to the APAC domain and leadership teams.

How You Will Do It

Owns KPIs for an assigned service product portfolioOperationalizes service platforms from global teamBuilds and launches region‑specific service offerings as needed, in alignment with global standardsServes as domain service subject-matter expert (SME)Participates in problem-solving, kaizen, and VSM eventsRepresents regional field and customer voice to global team

Success Measures

Supports region domain service P&L performance, including revenue growth and margin expansionDelivers on-performance new service introduction (NSI)Improves service attach/linkage rates across the portfolioIncreases premium (full coverage) service mixDrives growth in connected assets

What We Look For

Bachelor’s degree required10-15 years’ experience in service product management, service operations, service commercial enablement, or product lifecycle managementStrong cross-functional leadership skillsTravel 10-25% of the time

What We Offer

Competitive salaryPaid vacation/holidays/sick timeComprehensive benefits packageOn the job/cross training opportunitiesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policy