Senior Review Specialist / Principal Solicitor

Eligibility Dispute Review SpecialistThis role sits within the Workers Compensation Reform Team and conducts and determines liability reviews on disputed psychological injury claims attributed to bullying, harassment and excessive work demands. Location: Sydney CBD, Parramatta 12 months FTC Opportunity as an Eligibility Dispute Review Specialist with icareHybrid working environment, office in Sydney CBD/ Parramatta
Offering competitive salary and benefits
About the RoleUse your specialist knowledge to deliver accurate and timely reviews, in accordance with section 280AE of the Workplace Injury Management and Workers Compensation Act 1998, as amended by the Workers Compensation Legislation Amendment Act 2025.Apply your understanding of industrial relations law and principles to determine whether evidenced allegations of bullying and harassment, or excessive work demands meet new thresholds for workers compensation cover. Produce complete, accurate and accessible documentation of determinations and associated reasons for determination. Maintain accurate and timely records of customer and stakeholder interactions.Act with a high degree of independence and support your team and other internal stakeholders to achieve positive customer outcomes.Understand and meet regulatory and relevant administrative and privacy law requirements when managing reviews. Perform other related duties as assigned. This is a fixed term contract for a period of up to 12 months.
BenefitsAs per the icare wellbeing program
DutiesThe rules about what types of psychological injury are covered by workers compensation are changing. Icare is supporting that change by establishing a specialist team with skills in industrial relations to assess and determine disputes according to the new rules. As an Eligibility Dispute Review Specialist you will:Use your specialist knowledge to deliver accurate and timely reviews, in accordance with section 280AE of the Workplace Injury Management and Workers Compensation Act 1998, as amended by the Workers Compensation Legislation Amendment Act 2025.Apply your understanding of industrial relations definitions to determine whether bullying and harassment, or excessive work demands relevant conduct meet those definitions. Produce complete, accurate and accessible documentation of determinations and associated reasons for determination. Maintain accurate and timely records of customer and stakeholder interactions.Support your team and other internal stakeholders to achieve positive customer outcomes.Understand and meet regulatory and relevant administrative and privacy law requirements when managing reviews. Help icare to monitor and assess how effectively the new rules are being applied and to develop training materials and advice to help improve practice.Perform other related duties as assigned.
Skills & Experience Essential Pre-Employment Checks4+ years experience in NSW or FairWork industrial law mattersAn understanding of workers compensation legislation.An understanding of NSW industrial relations laws pertaining to bullying and harassment.Passionate about providing quality service and outcomes and an aptitude for problem-solving.
DesirableAdmission as a legal practitioner to the Supreme Court of NSWA current practising certificate as a solicitorExperience conducting or advising on insurance claim reviews.
Culture We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.About the CompanyWe care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, to deliver better outcomes for those we serve. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work. For more information about icare visit our websiteicare operates a direct sourcing model so no agency introductions will be accepted
We are a Circle Back Initiative Employer - we commit to respond to every applicantA talent pool may be created through this recruitment process.
If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.