Junior IT & Printer Technician - Traineeship Opportunity

Summary:

Kick-start your IT career with hands-on experience, formal training and the opportunity to complete a Certificate IV in Information Technology.

Sharp Office is looking for a technically minded Junior IT & Printer Technician to join our team.

This is a great opportunity for someone starting their career in IT who enjoys solving problems, working with technology and getting out from behind the desk.

No previous printer or photocopier experience is required – we’ll provide the training.

For the right candidate, we are also happy to establish a traineeship and support you to complete a Certificate IV in Information Technology while you work.

About Sharp Office

Sharp Office is a locally owned business with a team of around 25 people, providing technology and office solutions to businesses across our region.

We like to strike the right balance between professional and down-to-earth. We take our work and our customer service seriously, without taking ourselves too seriously.

You'll be joining our nine-person Service Team, where you'll have experienced technicians around you to learn from, ask questions and provide support. We're a close-knit team and believe in helping each other out, sharing knowledge and giving people the opportunity to develop their skills.

The Role

Modern multifunction printers are connected devices that form part of a business's IT environment. Working with Sharp and Kyocera technology, you'll learn to install, configure, troubleshoot and maintain these devices across our customer sites.

You’ll learn to:

• Install and configure multifunction printers and photocopiers
• Install print drivers and set up laptops and PCs for printing
• Configure network printing and scanning
• Set up scan-to-email and scan-to-folder
• Configure basic IP and network settings
• Troubleshoot printing, scanning, software and connectivity issues
• Diagnose equipment faults and carry out repairs and maintenance
• Provide friendly, professional onsite support to customers

About You

We're looking for aptitude and attitude rather than experience.

You may be a school leaver, studying IT, working in an entry-level IT role, or simply someone who has always enjoyed computers and figuring out how technology works.

You'll ideally:

• Have a genuine interest in IT, computers and technology
• Enjoy troubleshooting and solving problems
• Be keen to learn both IT and hands-on technical skills
• Communicate confidently with customers
• Be reliable, organised and willing to learn
• Hold a current Australian driver's licence

Basic knowledge of Windows, networking or computer hardware would be an advantage, but isn't essential.

What We Offer

• Opportunity to complete a Certificate IV in Information Technology traineeship
• Earn while you learn with practical, real-world IT experience
• Full training across Sharp, Kyocera and HDI technology
• Hands-on experience with networking, Windows, printing and scanning
• Plenty of support and mentoring from our experienced Service Team
• A friendly, down-to-earth workplace where people know and support each other
• A varied role across different customer environments
• Opportunities to grow your technical skills and career

If you love technology, enjoy solving problems and want an IT career that isn't spent sitting behind a desk all day, we'd love to hear from you.

Apply now and tell us why you're interested in starting a career in technology.