State Compliance & Implementation Manager

About Us

Cheil Australia is an idea-focused, data-inspired, CX agency based in Sydney and part of Cheil worldwide; a global agency network of 53 offices across 45 countries with 6,500 employees.

As a State Compliance & Implementation Manager (SCIM), the role requires you to act as the Samsung product, security and fixture expert across all MX retail channels. The role of the SCIM will focus on empowering the field team to take full responsibility of the customer product experience, within their region, with a key focus on display compliance, to assist the conversion of customer consideration to purchase, driving product sell through. The SCIM works across all MX categories – phones, tablets, wearables and audio, resolving service/technical issues, maintaining state compliance and managing the rollout of fixture installations to all stores, covering key operators and retailers including Telstra, Optus, Vodafone, JB Hi-Fi, Harvey Norman, The Good Guys, Officeworks and many others.

About You

Qualifications:

Technical:

Essential:

Why Join Us?

•   Work with one of the world’s most innovative brands — Samsung. 

•   Collaborate with global experts across technology, commerce, data, and creativity.
•   Opportunities for professional development and regional collaboration across the Cheil network.

•   Up to 50% discounts on Samsung products.

•   Parental leave benefits for both parents.

If you're passionate about building relationships, keeping things moving and ready to take the next step in your career, we’d love to hear from you.

Due to the number of applications, we receive, only candidates that meet our criteria will be short-listed and contacted. We thank you for your time.