National Accreditation Coordinator

• 30 hours per week (4 days a week)
• Salary range: $96,907 - $109,200 + super (salary packaging available)

about us

Community Legal Centres Australia (CLCA) is the peak organisation representing more than 160 community legal services in Australia. Community legal centres (CLCs) provide high-quality, free legal and related services to people and communities in need. CLC clients commonly experience financial hardship or other barriers to justice such as violence or discrimination.

The National Accreditation Scheme (NAS) encourages CLCs to continuously improve their services to clients and communities. Centres are assessed every three years to determine their compliance with seventeen minimum standards in areas such as governance, financial management, risk management, and commitment to cultural sensitivity. Assessments involve online self-assessment by CLCs and onsite inspections by an Accreditation Coordinator. The National Accreditation Coordinator undertakes accreditation assessments in four states/territories. In other states, accreditation assessments are conducted by Regional Accreditation Coordinators (RACs), who are employed by state-based members of CLCs Australia (sector peaks). The National Accreditation Coordinator works with these RACs to ensure national implementation of the NAS.

The NAS is administered by CLCA but was developed by the CLC sector. A successful accreditation outcome serves as a public guarantee of service quality. The NAS also promotes a framework for fostering continuous service improvement – CLCs are accredited subject to improvement plans which map out strategies for enhancing service delivery. Centres must comply with improvement plans and provide regular reports on progress.

We welcome applications from people with a commitment to high-quality and free legal services to people in need, who are able to work collaboratively with sector peaks and CLCs, who are capable of both strategic visioning and attention to administrative detail. Domestic travel will be required.

Applications should address the selection criteria and be received by COB on the advertised closing date.

A position description is attached.