Manager Quality and Improvement

• Full time ongoing opportunity 
• You model The Melbourne Way by putting people first, leading with kindness and achieving excellence together through collaborative leadership and continuous improvement.  
• Salary packaging | 5 weeks annual leave | Monthly ADO 

About the role 

The Royal Melbourne Hospital (RMH) Quality and Improvement (QI) team is seeking a Quality and Improvement Manager to help strengthen our commitment to Safe, Timely, Equitable and Person-centred care. This role plays a key part in enabling safer care, improving patient outcomes and building a culture of continuous improvement across the organisation. 

Working closely with clinical services and colleagues across RMH, you will lead the delivery of a contemporary Whole System Quality framework, supporting teams to identify opportunities, manage risk, improve processes and embed evidence-based practices. 

Drawing on your experience in whole system quality, co-design and clinical governance, you will lead a team of quality and safety specialists across quality partnerships and planning, patient safety and clinical risk management, quality improvement, and organisation-wide capability building. 

Key Accountabilities 

• Partner with senior clinicians and executives to shape, promote and lead a proactive whole system quality approach across RMH.
• Translate clinical governance frameworks into practical tools, processes and resources that support consistent application across services.
• Provide expert advice on clinical governance, assurance, patient safety and clinical risk management to support safe and effective care.
• Identify and enable opportunities for innovation, improvement and learning through the Integrated Clinical Governance Model.
• Build organisation-wide capability by supporting teams to apply improvement methodologies, implement innovative solutions and address healthcare delivery challenges.
• Partner with service leaders and frontline teams to provide contemporary, evidence-based advice and support continuous improvement initiatives. 

 About You 

• Demonstrated experience in whole system quality, improvement science and systems thinking within a complex healthcare environment.
• Proven ability to lead teams, build capability and foster a culture of accountability, collaboration and continuous improvement aligned with The Melbourne Way.
• Strong experience partnering with clinicians, executives, consumers, families, carers and staff to support quality planning, patient safety and clinical risk management.
• Skilled in leading improvement and change initiatives that deliver organisation-wide outcomes using contemporary improvement methodologies.
• Strong and comprehensive understanding of mental health services and quality improvement approaches within a public health setting. 

Benefits of Working at RMH 

• Meaningful Work
  Make a real difference in the lives of patients, families and our community.
• Career Growth
  Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging
  Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation
  Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence
  Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefits
  Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent)
• Work in the Parkville Precinct
  Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Interested?

Click Apply to review the full job description and to submit your application, please include a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

Our Commitment

We acknowledge the Traditional Owners of the lands on which we work and are committed to fostering a culturally safe environment for Aboriginal and Torres Strait Islander peoples.

As a child safe organisation, RMH are committed to the safety, wellbeing, and inclusion of children and young people, in line with the Child Safe Standards

We are proud to be a workplace that champions diversity, inclusion and equality for our staff and communities we support, we welcome applications from people of all backgrounds, identities, and abilities, and will provide reasonable adjustments throughout the recruitment process.

All appointments are made subject to satisfactory background and compliance checks, including a Criminal History Record Check (or equivalent), Working with Children Check and Immunisation assessment.