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The HR Ally
Company Description The HR Ally combines AI-driven technology with human expertise to deliver transformative HR solutions for small and medium-sized businesses. The organization focuses on AI-integrated HRMS, AI-power…
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About the role
Company Description The HR Ally combines AI-driven technology with human expertise to deliver transformative HR solutions for small and medium-sized businesses. The organization focuses on AI-integrated HRMS, AI-powered recruitment, performance management, training design, recruitment process outsourcing, and holistic HR partnerships. Its mission is to make HR a strategic driver of productivity, accountability, and growth rather than a bottleneck. A team of HR professionals, tech innovators, and business strategists collaborates with clients to build efficient, scalable, and smart people practices that align with business goals. The HR Ally positions itself as a trusted partner for business owners and HR professionals seeking a stronger, smarter, and more productive workplace.
Role Description This full-time, on-site Salesforce B2B Commerce role is based in Sydney, NSW. The position is responsible for configuring, maintaining, and optimizing Salesforce B2B Commerce solutions to support client HR and workforce-related services. Day-to-day activities include gathering and analyzing business requirements, designing and implementing B2B commerce workflows, and integrating Salesforce with other HR and business systems. The role also involves monitoring platform performance, troubleshooting issues, and collaborating with cross-functional teams to improve user experience and streamline processes. The team member will work closely with stakeholders to ensure that Salesforce B2B Commerce capabilities align with client needs and support scalable, data-driven HR solutions.
Qualifications
Strong commerce-related skills, including experience with B2B commerce platforms and Salesforce B2B Commerce configuration and management.Advanced analytical skills to interpret data, optimize workflows, and solve complex business problems within Salesforce and related systems.Clear and professional communication skills for collaborating with stakeholders, documenting requirements, and presenting technical concepts to non-technical audiences.Customer service orientation, with the ability to support internal and external users, manage expectations, and deliver user-focused solutions.Sales-related skills, such as understanding sales processes, pipelines, and quoting, and how they integrate with B2B commerce in Salesforce.Experience with Salesforce configuration (objects, fields, workflows, permissions), and familiarity with Salesforce CRM and related clouds.Ability to work on-site in Sydney, NSW, in a collaborative, cross-functional environment and manage multiple priorities effectively.Bachelor’s degree in Information Systems, Business, Computer Science, or a related field, or equivalent practical experience; Salesforce certifications (e.g., Salesforce Administrator, B2B Commerce Specialist) are an advantage.
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