Pharmacy Assistant

Trentham Pharmacy is looking for a reliable, energetic and customer-focused Pharmacy Assistant to join our close-knit team.

This is more than a basic counter position. We are looking for someone who takes pride in their work, notices what needs to be done and follows tasks through without needing constant supervision.

You do not need previous management experience. However, you must be dependable, comfortable using computers and willing to take responsibility for the day-to-day presentation and organisation of the pharmacy’s retail area.

For the right person, this position offers the opportunity to develop into a senior pharmacy assistant or retail team leader.

The position is approximately 22 hours per week across four weekdays, generally between 10:00 am and 4:00 pm. There is currently no regular weekend work.

• Welcoming customers and providing friendly, professional service

• Assisting customers with pharmacy, health, beauty and everyday retail products

• Receiving deliveries and ensuring stock is unpacked and replenished promptly

• Maintaining stock levels and assisting with ordering

• Monitoring out-of-stocks, overstocks, expiries, recalls and damaged products

• Creating and maintaining attractive promotional and seasonal displays

• Ensuring shelves, counters and retail areas remain clean, organised and well presented

• Processing transactions and confidently using pharmacy POS and computer systems

• Working with suppliers and representatives when required

• Completing regular retail and housekeeping tasks

• Supporting the Pharmacist and other team members during busy periods

• Taking ownership of assigned responsibilities and following up unfinished work 

The most important qualities for this role are reliability, initiative and personal responsibility.

You will ideally have:

• A strong and dependable work ethic

• A history of arriving on time and attending rostered shifts reliably

• The ability to identify what needs doing and get started without waiting for detailed instructions

• Confidence using computers, email and point-of-sale systems

• Good organisation and the ability to prioritise competing tasks

• A friendly and respectful manner with customers of all ages

• The ability to work efficiently while maintaining attention to detail

• A willingness to learn about pharmacy products, procedures and regulations

• The confidence to ask questions when unsure and apply feedback afterward

• The ability to work independently as well as part of a small team

• The capacity to undertake the normal physical duties of a retail pharmacy, including unpacking deliveries, replenishing shelves and being on your feet during shifts

Previous pharmacy or retail experience would be helpful, but it is not essential for an applicant with the right attitude, computer confidence and willingness to learn.

S2/S3 training or other relevant pharmacy qualifications would be well regarded.

Within the first few months, we would expect the successful applicant to: 

• Become confident using our pharmacy and retail systems

• Complete regular duties with minimal prompting

• Maintain a consistently presentable and well-stocked retail area

• Communicate clearly when a task cannot be completed

• Identify stock or presentation issues and take appropriate action

• Build positive relationships with our regular customers

• Demonstrate that the team can depend on them

Trentham Pharmacy is a well-established, family-run community pharmacy located in the heart of Trentham.

Together with the adjoining medical clinic, we provide accessible and personalised healthcare to Trentham and the surrounding districts. Our services include prescription dispensing, vaccinations, medication advice, over-the-counter healthcare and a broad selection of health, beauty and personal-care products.

We are a small, supportive team where every staff member makes a visible contribution.

• Approximately 22 hours per week across four weekdays

• No regular weekend work

• Supportive training from the pharmacy owner and team

• Staff discounts

• A friendly community and regular customer base

• The opportunity to take on greater responsibility as your skills develop

• Potential progression into a senior assistant or retail team-leader role

• Hourly rate based on qualifications and experience

Please apply through SEEK with: 

• Your current résumé

• A brief cover letter explaining why you would be reliable in this position

Applicants should live within a practical travelling distance of Trentham and have full Australian working rights.

Shortlisted applicants will be invited to attend an interview.