Insurance Administrator

Insurance Administrator

Full Time Permanent | Tamworth

Your new company
Work with a well-known general insurance brand as an Authorised Representative Service Assistant and join the team on a permanent basis. This rare and exciting opportunity will allow you to apply your well-developed skillset within a close-knit and supportive environment. They have a strong presence & relationships throughout regional Australia.

The role will work closely with the principal authorised representative.

You will be responsible for the following

• Manage client portfolios, claims, policies, and contracts end-to-end including sales

• Communicate with clients via phone, email and face-to-face meetings to support their insurance needs

• Handle incoming and outgoing phone calls and enquiries ensuring customer satisfaction

• Process essential documents accurately and efficiently

• Assist in the renewal of insurance policies

• Follow up on any relevant payments with clients

• Other Ad-Hoc duties as required

• Ensuring compliance & industry training standards are meet as required.

What you’ll need to succeed

• Previous administration experience

• Excellent written and verbal communication and interpersonal skills

• Ability to manage large client portfolios with demonstrated experience

• Ability to liaise with key stakeholders and assist when required

• Intermediate-advanced computer skills with the ability to use multiple systems effectively

• Strong attention to detail, organisation, and innovative thinking skills

• Ability to work independently as well as within a team

• Previous experience within Insurance is highly desirable

Successful candidate must be willing to obtain a relevant industry qualification (T2 – General Insurance Compliance – General Advice)

What you’ll get in return
You will enjoy a supportive and rewarding environment where modern tools and technology will be provided to you. Salary will be dependent on experience and you will have availability to maintain a healthy work, life balance.

What you need to do now
If you’re interested in this role, contact Brett Johns on 04•• ••• 102 or email your resume to ••••@wfi.com.au

Closing date: Friday September 18, 2026.