Member Health Coach

The Member Health Coach is responsible for delivering evidence based and trusted health education and advice designed to improve an individual’s capacity to manage their health and wellbeing. 

As a Member Health Coach, you will contribute to HBFs purpose through the provision of evidence based and trusted health education and advice designed to improve an individual's capacity to manage their health and wellbeing.

Key Responsibilities:

Optimise health program initiatives and outcomes by driving awareness and encouraging program uptake from eligible members and referring health professionals.

• Deliver HBF’s telephone health coaching program to members managing risk factors or a chronic disease to improve an individual's knowledge and capacity to self-manage.

• Ensure the effective and efficient delivery of HBF’s telephone health coaching program in accordance with program clinical and operational guidelines

• Act as a subject matter expert for broader organisation health & wellness initiatives

• Proactively seek and promote quality improvement opportunities as they relate to the Health Strategy and Health Programs objectives and activities

This opportunity is being offered as full-time or part-time. This role is Perth based.

Let's talk about you:

We're seeking a knowledgeable allied health professional with experience in providing support to people already diagnosed with a chronic disease or who are at high risk of developing chronic disease. You will bring with you highly developed customer service skills and a holistic approach when providing individual consultation.

Other key skills we'll be looking for include:

• Knowledge of motivational interviewing and driving behavioural change

• Ability to work autonomously with capacity to set one's priorities and work to deadlines.

• Excellent interpersonal skills including demonstrated experience and skills in liaison, negotiation, and conflict resolution.

• Experience in management of cardiovascular disease and diabetes will be highly regarded.

We are seeking Allied Health Professionals from the following backgrounds:

• Dietician

• OT

• Physio

• Pharmacist

• Exercise Physiologist

• Registered Nurse