Sales Manager

About the role

You will be the first point of contact for customers exploring our range of fibreglass pools, plunge pools, custom concrete pools, spas and swim spas — guiding them from initial enquiry through to a confirmed sale. You will help customers with pool chemicals, water testing and general product advice in-store.

Key responsibilities

• Greet and assist customers in-store, by phone, and via online enquiries

• Understand customer needs and recommend the right pool, spa or feature package

• Prepare quotes and guide customers through the buying process

• Build and maintain strong relationships with new and repeat customers

• Stay up to date on our product range, including Compass pool features (self-cleaning, 3D colours, hydrostatic protection, etc.)

• Support pool chemical and water testing sales and provide basic customer advice

• Maintain a well-presented showroom and displays

About you

• Previous sales or retail experience (pool, outdoor living, or trade industry experience a plus, but not essential)

• Excellent communication and customer service skills

• Self-motivated with a genuine interest in helping customers

• Comfortable with basic quoting, admin and CRM tasks

• A team player who thrives in a small, close-knit local business

• Driver's licence essential

About us

O.I Pools is the local authorised Compass Pool dealer, proudly serving Yarrawonga, Mulwala, Cobram, Corowa, Rutherglen and the wider Federation Shire for over 24 years.

Benefits

• Commission structure available

• Work with a trusted, well-established local business (24+ years in the industry)

• Supportive team environment