Community Support Worker (Disability) – Team Leader

Location: WOODPARK, NSW

Salary: Not Specified

Job Type: Permanent position | Full time position

• Provide direct personal care, including assistance with hygiene, dressing, grooming, and mobility
• Support clients with daily living activities and independent living skills
• Assist clients in accessing community services, healthcare, housing, and social support
• Facilitate community participation and inclusion in social and recreational activities
• Provide emotional support and guidance to improve well-being and resilience
• Monitor and document client progress, maintaining accurate and compliant records
• Liaise with families, carers, and allied health professionals to ensure coordinated care
• Advocate for clients’ rights, dignity, and independence

2. Disability Support Functions

• Deliver NDIS-compliant disability support services
• Support clients with behavioral, physical, and communication needs
• Implement positive behavior support strategies where required
• Assist with:

o Medication (where authorized) o Manual handling o Risk management and safety

• Facilitate capacity-building programs, including life skills and community access
• Encourage client independence and goal achievement as per care plans

3. Team Leadership & Coordination

• Provide on-the-job guidance and mentoring to support workers
• Assist with training and induction of new staff
• Support team coordination, and help recruit and manage daily care rosters ensuring continuity of care
• Act as a first point of escalation for routine staff or client issues
• Participate in case reviews and team meetings
• Support compliance with NDIS Practice Standards and organizational policies.

Reporting Structure

• Reports to: Operations and Compliance Manager
• Supervisory Scope:

o Provides informal or limited supervision only o No full managerial control over staff Qualifications & Experience Essential

• Certificate III or IV, Diploma or higher in:

o Individual Support (Disability) o Community Services o Disability Support

• Minimum 2–3 years relevant work experience in disability services working at a senior level capacity managing roster and team leadership.
• Experience in community or disability support work
• Knowledge of community support services and government-funded programs.

Licenses & Checks

• NDIS Worker Screening Check
• Police check
• First Aid & CPR Certificate
• Valid driver’s license (if role requires)

Skills & Competencies

• Strong understanding of person-centered care
• Knowledge of the NDIS framework and compliance requirements
• Excellent communication and interpersonal skills
• Ability to maintain documentation and reporting standards
• Strong organizational skills and

Problem-solving and conflict resolution ability

• Capacity to mentor others without acting as a formal manager
• Ability to work independently and as part of a multidisciplinary team

Employment Conditions

• Employment Type: Full-time (minimum 38 hours/week)
• Remuneration: $80,000 – $85,000 per annum plus superannuation
• Location: In Community / Client residence within Australia
• Work Schedule: Rotating roster, including weekdays and weekends as required.

Applicants must have full work rights in Australia or be eligible to obtain an appropriate work visa. Employer sponsorship may be available for a suitable candidate.