Full Time Stockroom Lead - QVB

About the role

Lead the Westfield Sydney stockroom team to deliver a fast, precise and safe stock operation that keeps the sales floor full, inventory accurate and customers served. You are accountable for the end-to-end stock lifecycle — from receiving and processing incoming deliveries, to driving online fulfilment, managing stocktake accuracy and developing your team. Your leadership directly enables the store's performance and customer experience.

Key responsibilities

• Coach, energise and support a team to work with care, pace and pride.
• Keep our shelves full, fresh and ready to surprise and delight every customer who steps into the world of T2.
• Own inventory accuracy, stock movement, receiving, transfers and stocktake preparation with confidence and attention to detail.
• Drive a safe, organised and efficient stockroom standards so the team can move quickly, clearly and safely.
• Partner with the Store Manager to turn stock insights into practical actions that support sales, service and team performance.
• Support online fulfilment with accurate, timely picking and packing that brings the T2 experience to customers wherever they are.
• Bring curiosity, accountability and a solutions-first mindset to every shift.

About you

• Proven experience in a stockroom lead, supervisor or senior stockroom role in a fast-paced retail environment.
• A confident people leader who can inspire, develop and motivate a team to bring their best every shift.
• Strong knowledge of stock systems, inventory management and fulfilment processes, with a love of getting the details right.
• Excellent attention to detail across administration, invoicing and stock accuracy, so the team can move with clarity and confidence.
• A proactive, solutions-focused mindset
• Curious, calm under pressure and ready to work at pace in a busy flagship environment.
• Genuine passion for T2, our tea-loving community and our mission to create memorable customer experiences.

Life at T2

• Competitive salary with bonus earning potential with T2’s monthly sales incentive program.
• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards.  T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
• Volunteer leave day per year with a purpose aligned organisation.
• Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options
• Employee Assistance Program (EAP).

About the application process

Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

No agencies please – we have this one brewing in-house.

Sounds like your cup of tea? Apply now!