Food & Beverage Attendant

About Us:

Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.  

Discover more about Mercure Gold Coast at: www.mercuregoldcoastresort.com.au

About the Role:

Overlooking the Resort’s sparkling pool and the Palm Meadows Golf Course, you’ll be serving guests in our locally inspired restaurant, The Green Dining, as well as Buffet Breakfast, The Cart, The Bar, and a variety of conference & event spaces. 

We're looking for a passionate all-rounder Food & Beverage Attendant who will be available to support the team across our busy season with the potential to grow into a permanent position. Availability across school holidays and Christmas will be required.  

What you'll be doing:

• Work across Breakfast, Dinner, Conference & Event Services

• Serving locally inspired food & beverages to our resort guests

• Collaborate with the Food & Beverage team, Chefs, and other departments

• Work as a team to provide seamless, memorable experiences for all guests

• Showcase your passion for guest service, storytelling, and attention to detail

• Set up event spaces, bringing guests vision to life for conference & events

• Create high-quality beverages from coffee to cocktails, mocktails and more

Skills and Experience:

• Excellent Communication Skills & People skills

• Warm & friendly guest service, storytelling and attention to detail

• Enthusiasm & knowledge about plant-forward & local food

• Barista and/or Bartending experience is highly regarded

• Understanding of banquets, conferences and event operations

• Experience in a similar role across hotels or resorts will be highly beneficial

• Valid RSA Certificate

• Full availability across early mornings, evenings, weekends, & public holidays

Why work with us:

• Complimentary meal on shift 

• Free on-site car parking

• Supportive Leaders invested in your development

• Generous Discounts on accommodation and dining across Accor Hotels globally

• Family & Friends Discounts on accommodation, dining and more 

• Complimentary Resort Night Stay for 2 on your annual anniversary each year

• Access to hundreds of online courses to progress your career in hospitality 

If you are ready to take the next step in your career, with a resort centered around wellbeing, connection and authenticity, apply today.

Our commitment to Diversity & Inclusion:

We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we’re proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.