Operational Team Leader

We are currently seeking applications for an Operational Team Leader to join Payroll Services, Shared Services SA with Department of Treasury & Finance (DTF). 

What We Offer

• Meaningful work that contributes to outcomes for South Australia

• A supportive team environment where people connect and collaborate

• Flexible working arrangements that support life and career

• Opportunities to grow capability and build a long-term career

• Salary packaging and wellbeing benefits

Who we are

At the Department of Treasury and Finance (DTF), we're building a world-class Treasury for South Australia  - it's about the people and the impact we create together.

We're South Australia's lead agency for economic, digital and financial policy outcomes. Our work touches every corner of the state, from enabling frontline services to driving digital transformation. And we do it all with one purpose: to make life better for the people who call South Australia home.

Shared Services SA (SSSA) deliver essential business and finance services across areas of payroll, accounts payable and receivable, tax and financial accounting, and business systems which enable government agencies to focus on serving the community. SSSA support daily operations to driving innovation, your work at Shared Services SA powers the public sector behind the scenes.

Why This Role Matters

As an Operational Team Leader, you will lead a high-performing payroll services team that delivers essential payroll services to South Australian Government agencies. The role will ensure customers receive responsive, accurate and efficient payroll services, while driving continuous improvement, workforce capability and service excellence.

What you will do:

• Lead and coordinate a high-performing payroll services team to achieve performance standards and customer outcomes.

• Deliver responsive, customer-focused services that meet established performance standards.

• Provide expert advice and support on complex payroll matters.

• Analyse performance data to improve productivity, quality and service delivery.

• Build strong relationships with stakeholders across government and partner organisations.

• Contribute to continuous improvement and change initiatives while supporting staff development and wellbeing.

Remuneration

ASO6 ($105,747 - $111,854 p.a.) + 12% Superannuation

What you bring

• Proven leadership skills with the ability to motivate, engage and organise staff to achieve team outcomes.

• Experience managing workloads, priorities in a fast-paced service delivery environment.

• Passion for developing people, improving performance and fostering a positive team.

• The ability to lead change, drive continuous improvement and maintain excellent customer service outcomes.

• Strong stakeholder engagement skills and the ability to manage expectations while delivering agreed outcomes.

• Excellent communication skills, with the ability to provide accurate advice on complex matters.

Application Instructions 

Click `Apply' and follow the applicant instructions on IWorkforSA to submit your application. 

Special Conditions

Click `Apply' to view the full Role Description on IWorkforSA, including screening requirements and special conditions.

Enquiries

Sophia Ward
Operational Team Leader, Payroll Services 
Phone: +61871338***
Email: ***********@sa.gov.au

Diversity & Inclusion

We welcome applicants from all backgrounds, identities and lived experiences.

If you have accessibility needs or would like us to make any adjustments at any stage of the process  -- such as receiving interview questions in advance, flexible interview formats, or accessing materials in alternative formats  -- please let us know. We're happy to work with you to understand what will help you perform at your best

Aboriginal Employment Program

We welcome applications from Aboriginal and Torres Strait Islander people who are interested in building a career at DTF or across the broader South Australian public sector.

Applicants may also choose to join the SA Public Sector Aboriginal Employment Register. Joining the register is optional and provides access to additional support and employment opportunities across the SA public sector.