Business Development/Sales Compliance Manager

Business Development/Sales Compliance Manager

About the Role

We are seeking a driven, energetic and relationship-focused Business Development Manager (BDM)/Sales Compliance Manager (SCM)to join our growing real estate team on the Gold Coast.

Primary role - BDM

This is a key role focused on generating new business, developing strategic relationships and identifying opportunities for growth across the local property market. You will play an important role in expanding our client base, strengthening our referral network and contributing to the overall growth and success of the office.

The ideal candidate will be a confident communicator with a strong understanding of the Gold Coast property market, a proactive approach to business development and the ability to build genuine, long-term relationships with clients and industry partners.

Key Responsibilities

• Identify and pursue new business opportunities across the Gold Coast property market.

• Develop and maintain strong relationships with property owners, investors and other key stakeholders.

• Generate new property management and/or sales opportunities through proactive prospecting and networking.

• Build and maintain a strong referral network with mortgage brokers, conveyancers, solicitors, accountants, developers, builders and other local professionals.

• On occasion, attend networking events, community events and industry functions to promote the agency and generate leads.

• Conduct business development calls, meetings, presentations and property appraisals.

• Follow up leads and enquiries promptly and professionally.

• Develop strategies to increase the agency's market share and brand presence.

• Research local market trends, competitor activity and emerging business opportunities.

• Work closely with the sales, property management and leadership teams to convert opportunities into new business.

• Maintain accurate records of leads, prospects and business development activities within the office’s CRM.

• Contribute ideas and initiatives that improve lead generation, client acquisition and overall office performance.

• Represent the agency professionally and build a strong reputation within the Gold Coast community.

About You

We are looking for someone who is:

• Highly motivated, ambitious and results-driven.

• Confident, personable and an excellent communicator.

• Naturally outgoing and comfortable building relationships with new people.

• Proactive, organised and able to work independently.

• Skilled in prospecting, negotiation and converting opportunities.

• Passionate about property and the Gold Coast real estate market.

• A strong understanding of business development.

• Comfortable making phone calls, attending meetings and creating new opportunities.

• Professional, resilient and able to consistently follow through.

• A team player who wants to contribute to a positive and high-performing office culture.

Experience & Qualifications

Ideally, you will have:

• Previous experience in business development, real estate, property management, sales or a related industry.

• A proven ability to generate and convert new business.

• Strong local knowledge and connections within the Gold Coast market.

• Excellent verbal and written communication skills.

• Strong negotiation and relationship-management skills.

• Current Queensland Real Estate Licence or Registration Certificate, or willingness to obtain one.

• A current Australian driver's licence and reliable vehicle.

What We Offer

• An exciting opportunity to play a key role in the growth of a Gold Coast real estate business.

• Competitive salary package with an attractive performance-based incentive structure.

• Supportive and collaborative team environment.

• Opportunities for career progression and professional development.

• Access to strong systems, technology and marketing support.

• The opportunity to build your own network and become a recognised professional within the local property market.

• A role where your results and contribution have a direct impact on the growth of the business.

Success in This Role

Success will be measured by your ability to consistently create new opportunities, build valuable relationships and convert those relationships into measurable business growth.

If you are a driven real estate professional who loves meeting people, opening doors and turning conversations into opportunities, we would love to hear from you.

Sales Compliance Manager (SCM) - Secondary role - please note this role is only a very small portion of your duties and will evolve as need increases.

About the role

The Sales Compliance Manager (SCM) is responsible for ensuring all real estate sales activities comply with Queensland legislation and regulatory requirements. The role supports the sales team by maintaining compliant practices, minimising risk, completing the administration tasks associated with the agents' property sales.

Key responsibilities

• Ensure compliance with relevant Queensland legislation, including Property Occupations Act 2014 (Qld), Agents Financial Administration Act 2014 (Qld), Australian Consumer Law, and Anti-Money Laundering and Counter-Terrorism Financing Act 2006

• Create, process and review CMA's, Form 6 agreements, contracts of sale, and disclosure documentation for accuracy and compliance

• Provide full sales administration support

• Monitor property advertising to ensure it is truthful, not misleading, and compliant with Australian Consumer Law

• Identify, report, and mitigate compliance risks within the sales process

• Maintain up-to-date knowledge of legislative changes relating to sales compliance and communicate updates to the team

• Provide compliance training and guidance to sales agents and relevant staff

• Assist with AML internal and external audits

• Identify and direct complaints relating to sales through the appropriate channels

• Manage the Robina Realty Social Media accounts, uploading regular and timely posts for Open Homes, Just listed, Just Sold and Reviews according to company standards

About you

• Current Real Estate Salesperson Registration or Full Licence (QLD)

• Strong understanding of Queensland real estate legislation and compliance obligations

• Experience in real estate sales, administration, or compliance

• Experience in social media and associated creative programs

• High attention to detail and strong organisational skills

• Ability to interpret legislation and apply it practically

• Excellent communication and training skills

• Ethical, professional, and risk-aware mindset

• Ability to work with staff members to ensure a positive outcome

• Previous experience in a compliance, auditing, or trust accounting role

• Familiarity with creating, processing and reviewing Real Estate documentation, Contract processes, and disclosure obligations

• Experience dealing with regulatory bodies and audits

Key Performance Indicators

• F6 and Contracts - same day (unless weekend)

• Property files & marketing

• Compliant sales documentation

• Successful audit outcomes (internal and eternal)

• Communicate updates and changes to sales compliance to staff in a timely fashion.

Working relationships

• Sales Manager

• Management

• Sales Agents

• Human Resources

• Other, as applicable.