Administration Assistant/Receptionist

Administration Assistant (Reception) – Balcatta Campus

Hours: Tuesday, Wednesday & Thursday
Time: 4:00pm – 9:00pm
Location: Balcatta Campus

Industry Skills Training (IST) is seeking a confident, friendly and reliable Administration Assistant to support our evening operations at the Balcatta campus. This role is the face of IST during our night classes, welcoming students, assisting with enquiries and keeping reception running smoothly.

About the Role

You will be the first point of contact for our students, providing a warm welcome and helpful support. This role suits someone who enjoys working with people, has strong attention to detail and is confident managing multiple tasks in a busy training environment.

Key Responsibilities

• Greet students and visitors with a positive, professional attitude
• Assist students with enquiries, directions and general support
• Supporting our trainers
• Manage reception tasks including attendance, paperwork and basic admin
• Follow up on absentees and confirm attendance for upcoming classes
• Support with invoice payment follow‑ups and basic student account queries
• Maintain a tidy and organised front‑of‑house area
• Action student requests and ensure timely follow‑up
• Work autonomously while contributing to a supportive team culture

What We’re Looking For

• Confident, positive, approachable personality
• Strong communication skills
• High attention to detail
• Confident computer skills
• Willingness to help and jump in wherever needed
• Reliable, proactive and able to work independently
• A genuine team player who enjoys supporting others

Why Join IST?

IST is a supportive, student‑focused training organisation with a friendly team and a positive campus culture. You’ll play an important role in creating a welcoming environment for our learners and ensuring smooth evening operations.

If you’re enthusiastic, organised and enjoy helping people, we’d love to hear from you.

Ready to Apply?

If this sounds like your perfect fit, we’d love to hear from you! Please send your CV and a cover letter outlining why you’re the ideal candidate.

Apply now through Indeed and join our Balcatta campus team.

Learn more about us at www.ist.edu.au or check out our Google reviews to see what our students are saying.

Pay: $26.00 per hour

Experience:

• MS Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person