Senior UX/UI Designer

About the Role

The Senior UX/UI Designer works as a part of a team of delivery specialists in creating the best digital experiences for our customers.

As part of a high-performing delivery team, you'll shape the end-to-end digital experience across our insurance products. From early-stage concepts to polished high-fidelity designs, you'll be the voice of the customer in solving real business problems — ensuring our platforms deliver a seamless experience, regardless of the channel our customers choose.

Position Accountabilities

• Design wireframes, interactive prototypes, and high-fidelity mockups that drive business outcomes
• Partner with senior stakeholders to ensure designs meet and exceed expectations
• Champion a customer-led design philosophy across the business
• Maintain visual consistency across all digital products and brands
• Conduct qualitative and quantitative user research to validate concepts and surface end-user pain points
• Contribute to and maintain design systems
• Collaborate within an Agile delivery environment alongside Product Owners, Business Analysts, and developers
• Leverage A/B testing and site analytics to continuously optimise digital experiences
• Coach and mentor junior UX/UI designers
• Support a culture of compliance, risk awareness, and continuous improvement

What experience you’ll bring

•  6+ years** of UX/UI design experience across responsive web, online services, and/or mobile applications
• Expert proficiency in Figma or equivalent wireframing and prototyping tools
• Experience integrating AI tools and workflows into your design process
• Strong understanding of front-end development frameworks
• Solid grounding in design principles, accessibility standards, typography, and UI components
• Hands-on experience with user research methods — interviews, surveys, usability testing, and beyond
• Compelling portfolio demonstrating your design thinking, process, and craft across multiple form factors (mobile, tablet, desktop)
• Excellent communication and presentation skills — you can articulate ideas and influence stakeholders with confidence
• A collaborative, empathetic, and user-centred mindset
• Experience mentoring and growing UX/UI talent

The benefits of working at A&G

• Location - This role will be based in our Toowong office.
• Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
• Paid parental leave - We support our new parents with paid parental leave and other benefits.
• Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
• Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
• Employee discounts - You’ll receive discounts on Budget Direct insurance products.
• Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
• Onsite facilities - There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
• Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. 

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.