Conference & Events Sales Manager - QT Melbourne

About EVT: QT Melbourne is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.  

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘unexpected and unrequested’, with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.  

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.  

About the Role  

We're after a C&E powerhouse to lead our Conference & Events Sales team. You'll drive performance, chase the right business, maximise yield, and turn enquiries into signed deals that keep our vibrant event spaces buzzing. With your finger firmly on the pulse, you'll stay ahead of market trends and competitor activity, using sharp commercial insight to uncover opportunities and keep us one step ahead. From budgets and forecasting to booking accuracy and strategic planning, you'll have the details dialled in. Most importantly, you're a people-first leader who loves mentoring, coaching and developing talent. Leading with energy, creativity and a touch of QT flair, you'll inspire a high-performing team that delivers unforgettable experiences, exceptional results and events that are anything but ordinary.

Key Responsibilities 

• Manage and coordinate all conference and events sales, maximising yield and conversion with the team.
• Develop and train a high-performing C&E team of 3.
• Build strong client relationships through networking and site inspections.
• Review business plans and proactively address gaps to meet revenue targets.
• Contribute to budgeting and forecasting for C&E revenue streams. 
• Monitor market trends and competitors to inform sales strategies. 
• Ensure accurate booking data, reporting, and source tracking. 
• Coordinate with hotel departments to ensure seamless event execution. 
• Lead post-event follow-ups to gather feedback and secure repeat business. 
• Maximising the efficiency of the department, ensuring a 24-hour turnaround on enquiries, accurate quotes, contracts, BEO’s and details on iVvy whilst maintaining a high service standard. 
• Develop and train a high-performing C&E team of 3.
• Maintain compliance with hotel policies, safety standards, and service quality.

What You’ll Bring

• 1-2 years of previous experience in similar role ideally coming from the Hotels or Event companies.
• Ability to analyse business plans, identify gaps, and implement proactive sales strategies.
• Strong understanding of market trends and competitor activity to drive commercial success.
• Excellent communication and relationship-building skills with clients, stakeholders, and internal teams.
• Proficient in event systems (e.g. iVvy), with a focus on accuracy in quoting, contracting, and reporting.
• Demonstrated leadership in team development, training, and performance management.
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