Customer Experience Officer / Storeperson Wanted. Fantastic Opportunity

We only interview candidates who genuinely stand out. Think that's you? Read on.

Looking for a role where you'll genuinely be a key part of the business, not just another number?

At Drew's Doors, you'll be the first point of contact for our customers, take ownership of our warehouse and inventory, and help keep our operations running smoothly.

In return, you'll enjoy:

• A paid day off on your birthday

• Ongoing professional and personal development

• A supportive team that values your contribution

• A fun workplace where we enjoy what we do

Based in Carrum Downs, Drew's Doors is a Commercial and Industrial door company with a fierce reputation for getting work done and having some fun. We work with a whole range of major companies across Melbourne to install, upgrade, or maintain their Industrial doors – and we’re looking for a superstar Customer Experience Officer / Storeperson to come join our team!  Have you got what we are looking for?

What are we looking for?

We're looking for an all-rounder who is equally comfortable helping customers, managing stock, coordinating technicians and keeping our operations organised.

What we need from you:

1. Exceptional phone manner

2. Highly organised and able to multitask

3. Takes ownership

4. Strong attention to detail

5. Comfortable with technology

6. Customer-focused problem solver

7. Understands urgency and prioritisation

8. Team player

If you DIDN’T ANSWER YES to ALL of the skills above then please don’t apply for this job…

What the day to day will look like:

1. Assisting with customer enquiries by phone and email

2. Assisting with coordinating clients and technicians

3. Receiving deliveries - Let us know if you have a forklift license, if you don't don't worry, we'll get you one!

4. Maintaining stock levels

5. Ensuring plant and equipment is maintained, and records of all inspections and repairs are kept.

6. Keeping on top of WHSE requirements, updating SWMS, hazard registers, etc. as needed

Think you're the right fit?

Apply through SEEK and tell us why you'd be a great addition to the Drew's Doors team.

Make sure you put "ATD" next to your name in your cover letter, thats how I know you've read the ad .