Administration Coordinator

Administration Coordinator

Part Time | Great team culture | Ongoing work | Based in Wallan

• Are you an organised, proactive Administrator with a positive, can-do attitude?

• Are you looking for an opportunity to play a key role in the growth and success of a thriving fast paced roof plumbing business?

• Do enjoy setting up procedures and systems to enhance operations of the business and support the owner?

About the Role

We are a growing Roof Plumbing business seeking an organised, proactive, and reliable Administration Coordinator to support the day-to-day operations of our business.

This is a hands-on role suited to someone who thrives in a fast-paced environment and can confidently manage customer communication, scheduling, invoicing, some aspects of bookkeeping, and general administration with minimal supervision.

We are specifically looking for someone with previous experience in the trades, construction, plumbing, roofing, or service-based administration. The more experience you bring, the better.

This is a permanent part time position of approximately 18 hours per week.

You will become a key member of the team and play an important role in helping keep operations running efficiently while contributing to the continued growth and development of the business.

To Be Successful In This Role You Will Demonstrate:

• Bright and friendly personality with strong people skills

• A highly organised and reliable approach to work

• Ability to work independently while also contributing positively to a team environment

• Strong communication skills and confidence liaising with customers, suppliers, and tradespeople

• Excellent problem-solving skills with a practical, common-sense approach

• Initiative and the ability to take ownership of the role

• Proven experience in developing and improving systems and processes

• Previous bookkeeping experience an advantage

• Experience using Xero or similar accounting software

• Experience using cloud-based job management systems such as Auscora

• Competent computer skills including Microsoft Word and Excel

Key Responsibilities

Your responsibilities will include:

• Being the first point of contact for the business by answering phones, emails, and customer enquiries

• Scheduling jobs and coordinating daily workflow

• Managing tasks and jobs within the job management system from start to finish

• Coordinating trades and ensuring smooth day-to-day operations

• Raising purchase orders and following up supplier orders

• Preparing and issuing invoices, progress claims, and quote follow-up

• Reconciling accounts payable; accounts receivable and bank statements

• Processing payroll and timesheets

• Maintaining accurate customer and job records

• Delivering exceptional customer service

• Assisting with bookkeeping and general administration duties

• Supporting management and contributing to the growth and development of the business

What We Offer

• Flexible part-time (to grow into full time as we grow) hours for the right candidate

• Competitive hourly rate based on experience

• Supportive and friendly team environment

• Long-term opportunity within a growing business

• Opportunity to take ownership of the role and grow with the business

About Us

Pitch Perfect Roof Plumbing is based in Wallan, Victoria with works across Melbourne. We are well known for our quality workmanship specialising in residential, commercial, industrial and medium density sector roofing.

With a strong pipeline of work and an expanding client base the business needs a strong administrator to step in and allow the owner of the business to focus on the bigger picture.

We are determined to find the right person and are open to discussing flexible working arrangements to accommodate the right candidate.

If this sounds like the opportunity you have been looking for, please send your resume and a short cover letter outlining why you would be a great fit for the role.