Sales Consultant

About the role

The Sales Consultant is a key driver of growth at VanHomes, responsible for converting inquiries into sales and delivering an exceptional customer experience. This role is focused on actively engaging with prospective customers, identifying their needs, and guiding them through the home-buying journey. From first contact to final decision, the Sales Consultant plays a pivotal role in building trust, showcasing product value, and closing deals. This role helps maintain VanHomes' position as Australia's leading relocatable home manufacturer by driving revenue, building client relationships, and representing the brand with professionalism and enthusiasm.

Key responsibilities

• Respond promptly to inbox and live chat inquiries, delivering accurate information to support lead conversion and pipeline progression

• Schedule and prepare for customer appointments, ensuring a tailored and professional sales experience

• Prepare and deliver quotes, guiding customers through pricing and product options to support decision-making

• Assist with drafting and securing customer sign-offs for sales agreements, ensuring accuracy and compliance

• Record and manage customer requests for variations or custom designs, liaising effectively with the Drafting team

• Maintain and present the display area to maximise product appeal and customer engagement

• Manage key customer processes including relocations and cancellations with a focus on service and retention

• Provide initial support for customer inquiries and complaints, escalating complex or non-standard issues to the Sales & Marketing Manager

• Provide after-sales support, including insurance documentation and initial troubleshooting

• Keep accurate records of all sales activities and customer interactions using CRM systems or internal tools

About you

• 3+ years' experience in a sales role

• Experience in managing the end to end sales process

• Strong organisational and communication skills

• Ability to manage customer inquiries and appointments effectively

• Basic understanding of sales processes and documentation

• Certificate III or IV in Business Administration, Sales, or related field (desirable)

• Experience in the manufactured homes industry (desirable)

Why Join VanHomes?

At VanHomes, we don’t just build relocatable homes — we build fulfilling careers, close-knit teams, and a company culture where people genuinely enjoy coming to work.

You'll be supported by experienced leaders, surrounded by passionate peers, and empowered to deliver great results.

We offer:

• Structured sales training and ongoing support

• Onsite crèche, gym, and school holiday care for your family

• Fun team culture with incentives, events, and celebrations

• Café-style coffee machine (yes, really!)

• Competitive salary with performance-based bonuses

• Career progression in a growing national brand

• Annual Family Fun Day — bring your family into ours

Be part of something meaningful

This is more than just a job — it’s your chance to help Australians access quality, affordable housing while building a career with purpose.

Apply today and take the first step towards a rewarding future with VanHomes.