Assistant Manager - Moama West

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Parks Moama West offers a unique blend of holiday accommodation and permanent community living. We're searching for an Assistant Manager who enjoys building relationships, creating community and supporting the daily operations of a close-knit park.

This role is ideal for someone with experience in retirement villages, lifestyle communities, residential communities or accommodation management who enjoys working with permanent residents just as much as holiday guests.

About The Role

Your responsibilities will include but are not limited to:

Manage daily operations and after-hours callouts.Oversee guest check-ins, reservations, and accounts.Assist with budgeting and maximizing revenue.Deliver top-tier guest service.Inspire and support the team.Contribute to marketing efforts to attract new guests.

About You

We are looking for a superstar individual who can contribute to the smooth running of the park and who has the ability to lead park operations in the Manager's absence.

Proven experience in hospitality/accommodation management OR retirement village, lifestyle community, residential community or holiday parkPeople leadership skills with a focus on training and developmentStrong financial management and budget oversight experienceTech savvy with RMS experience or similar reservations systemsExcellent communication and interpersonal skills, with a strong customer-centric approachFlexibility and availability for weekend and after hours shifts

Benefits for you

Competitive salary package with Free accommodation, and utilities includedQuarterly and annual bonus schemeProfessional growth opportunitiesDiscounts on accommodation at over 300 G'day holiday parksService recognition awardsEmployee Assistance Program

How to Apply

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Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.