EUC Engineer Desktop support with Proxy network

Hi
Role: EUC Engineer Desktop support with Proxy networkLocation: PerthContract
Must-Have Skills:
Providing Level 2/3 support across servers, M365, Azure, AWS, networking.Supporting complex real-time monitoring environments.Part of end-to-end IT support team which also managed projectsActive Directory, Microsoft SCCM, MS Office, Odoo, SAP, BMC Remedy, QuickBooks, MSProjets, Service Now, Java, JavaScript, HTML, CSS, PHP, C++, Python, .Net, C#, SQL, MySQL, Crystal Reports, Apache, IIS. Windows, Linux, Mac OS, IOS, Android
Detailed Job Description
IT professional with over 4 years of hands-on expertise in infrastructure, end-user support, and across enterprise environments with Install / Move / Add / Changes and co-ordination with respective OEMs and/or Customer facilities group for Network/Standalone Printers / Scanners / MFPs / Plotters / Label Printers etc.Onsite operational support of voice end points (e.g., Physical hard phones on desk running overLife cycle of Incidents associated with EUC equipment and EUC software, and provide break/fix support, advice, and assistance to Authorized Users.Coordinate with Customers’ vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacementReplace equipment and/or software in order to conduct a repair, support the Authorized User by copying data, performing backups and restoring data and backups to the replacement EUC deviceOperational support for certified Network Printers / Scanners / MFPs / Plotters / Label Printers / Tag PrintersLoading/Reloading of PCs with Customer standard image for deployment.End-to-end stewardship/ownership of Incidents escalated to Customer’s support groups to incident resolutionCoordination with Customer’s support teams for execution of maintenance, upgrades, enhancements, or changesoperational support for disaster recovery and BCP emergency response activities in the event of emergency situations and annual testing requirements at local sites

RegardsJamesLead APAC Recruiter | Amsptek LLCEmail: James@ampstek.com