Gaming Attendant

We have an exciting opportunity for a Gaming Attendant to join the team at The Coach in Ringwood on a Casual basis.

If you enjoy working in a fast-paced hospitality environment, providing outstanding customer experiences, and being part of a supportive team, this could be the perfect role for you. As a Gaming Attendant, you’ll help create a welcoming and enjoyable atmosphere for our guests while delivering exceptional service and maintaining presentation, compliance and responsible gaming standards at all times.

The Coach is our newly renovated dining and entertainment complex located in the heart of Ringwood. From the moment you walk into the venue, the warmth and friendliness makes you already feel at home.

A modern new Bistro specialising in a family friendly environment, offering an extensive a la carte menu whilst delivering quality customer service, catering to all. Not to mention the relocation of the Sports Bar, with a dedicated menu and a newly developed alfresco area. Making it the perfect place to watch the game, or simply enjoy a beverage, relax and unwind.

About Us

Pegasus Leisure Group (PLG) is the hospitality arm of the Melbourne Racing Club, managing a growing network of 17 pubs, clubs and hospitality venues across Victoria. Our venues include bistros, sports bars, function spaces and gaming areas, each focused on delivering great hospitality experiences within their local communities.

What You’ll Be Doing

Delivering outstanding customer service with a friendly and professional approachCreating a welcoming, safe and enjoyable gaming environmentHandling cash and operating tills accurately and efficientlySupporting venue promotions and loyalty program enquiriesResponding to customer concerns professionally and escalating where requiredMaintaining the cleanliness, presentation and ambience of the gaming roomSupporting responsible gambling practices and providing information when required

What We’re Looking For

Great energy and a positive, can-do attitudeA passion for customer service and creating memorable guest experiencesStrong communication skills and a collaborative, team-first approachThe ability to thrive in a fast-paced environmentStrong attention to detail and organisational skillsPrevious gaming or hospitality experience is highly regarded

Essential Requirements

Responsible Service of Alcohol (RSA) certificationResponsible Service of Gambling (RSG) CertificatesCurrent Gaming LicenceDo Food Safely certification, or willingness to obtain

A Role That Keeps You Moving

This is a fast-paced, hands-on role that may involve standing for extended periods, handling cash transactions, and working across a rotating roster including nights, weekends and public holidays

Why Join PLG?

Competitive hourly ratesFlexible shifts that work around your life - whether you’re studying, balancing other work, or need time for personal commitmentsOn-the-job training and opportunities to build your skillsA supportive team environment that values connection and wellbeingFree onsite parking

To learn more about us, visit: https://pegasusleisure.com.au/ or https://www.thecoach.net.au/

Pegasus Leisure Group values differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation and encourages all suitable applicants to apply for this role.

To apply online, please click on the appropriate link below.