Executive Assistant - COO

They know which meeting needs to move, which document needs finishing, and who needs a gentle reminder before a deadline becomes a problem. They thrive on bringing order to busy days, enjoy helping others succeed, and take pride in making things run smoothly.

If that sounds like you, we'd love to hear from you.

At Youturn, we're a purpose-driven organisation committed to creating safe, inclusive and supportive communities. For more than 35 years, we've worked alongside people experiencing some of life's biggest challenges, helping them access support, stability and opportunity.

We're looking for an Executive Assistant to support our Chief Operating Officer and help keep a busy operational portfolio organised, coordinated and moving forward.

About Youturn 

The individuals, families and communities we support are at the heart of everything we do at Youturn. We listen deeply – honouring every voice, story, culture and choice – through our core values of Integrity, Respect and Inclusion. We have a strong commitment to reflection and responsibility and are always curious and adapting through our Learning value. At Youturn, we believe in the importance of caring today for a better tomorrow, represented in our value of Stewardship.

Youturn is a community-based not-for-profit charity providing social, community, and health services across Australia. With more than 35 years of experience, we are a trusted provider supporting individuals and communities through life’s toughest moments, empowering people of all ages to live safe, connected, and meaningful lives. With compassion and equity at our core, we support people in the areas of housing, community and family support, mental health, and support for those bereaved or impacted by suicide.

You can find out more at youturn.org.au.

What you'll be doing

Working closely with the COO, you'll provide a broad range of executive and administrative support, including:

• Coordinating complex diaries, meetings, travel and day-to-day administrative requirements.
• Preparing correspondence, reports, presentations and meeting documentation.
• Organising agendas, taking minutes and tracking actions to support follow-through and accountability.
• Supporting effective communication between the COO, leaders, teams and external stakeholders.
• Assisting with operational projects, events and portfolio activities as required.
• Maintaining accurate records and handling confidential information with discretion and professionalism.
• Contributing ideas to improve administrative processes and ways of working.

About you

You are organised, dependable and thrive in a busy environment. You take pride in producing high-quality work, have excellent attention to detail, and know how to balance multiple priorities while maintaining a professional and approachable manner.

• Relevant qualification in Business Administration, Executive Support or related discipline (desirable)
• Demonstrated experience providing executive or senior administrative support in complex organisational environments
• Experience supporting operational leaders, projects or governance coordination highly regarded
• Advanced proficiency in Microsoft Office and relevant administrative systems
• Experience in not-for-profit, community services or purpose-led organisations desirable
• Demonstrated capability in providing high-quality executive and administrative support, including diary management, meeting coordination, travel arrangements and workflow management in busy operational environments

• Experience & Qualifications

  You'll bring:

• Experience providing executive or senior administrative support in a complex organisation.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Confidence preparing professional documents, reports and presentations.
• Coordination experience with meetings and managing schedules with attention to detail and accuracy.
• Sound judgement and the ability to maintain confidentiality.
• Advanced Microsoft Office skills and confidence working across administrative systems.
• A positive, flexible and solutions-focused approach to work.

• Desirable:

• A qualification in Business Administration, Executive Support or a related field.
• Experience working within community services, the not-for-profit sector or another purpose-led organisation.
• Experience supporting operational leaders, projects or governance activities

Why Youturn?

Because your work matters here.

While you may not be working directly on the frontline, your support helps the people who do. Every meeting organised, document prepared and priority coordinated contributes to work that supports individuals, families and communities across Australia.

You'll join an organisation guided by values of Integrity, Inclusion, Respect, Learning and Stewardship, where people genuinely care about the work they do and the impact they create.

We offer a generous remuneration package with benefits designed to support your career and lifestyle goals:

• Salary packaging up to $15,900 + $2,650 in meal entertainment benefits
• Enjoy a range of employee benefits and wellbeing initiatives that support you both at work and at home.
• 5 days of paid wellness leave annually (pro-rata)
• 12 weeks paid parental leave after 12 months of service
• Annual leave loading

Apply today and bring your organisational superpowers to Youturn.

You'll likely have experience supporting an executive, senior leader or busy team and be confident juggling multiple priorities while maintaining accuracy and attention to detail.

Apply now and tell us what makes you exceptional at keeping things on track.

We are committed to building a diverse and inclusive workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples, the LGBTIQA+ community, people with disabilities, culturally diverse backgrounds, and those with lived experience.