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Field Technician

TSMG

Location: On-site, On-site
Type: Full-time

Position Overview We are looking for a skilled and hands-on Field Technician to support hardware assembly, maintenance, troubleshooting, refurbishment, and operational activities. The ideal candidate will have experie…

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About the role

Position Overview

We are looking for a skilled and hands-on Field Technician to support hardware assembly, maintenance, troubleshooting, refurbishment, and operational activities. The ideal candidate will have experience working with mechanical and electronic equipment, vehicle-mounted systems, and field support operations.

This role involves both in-house and on-site technical work, including equipment installation, repair, testing, and remote support for operational teams.

Key Responsibilities

Assemble and disassemble hardware systems in workshop and field environments
Install, test, troubleshoot, and repair hardware equipment and vehicle-mounted systems
Replace and maintain computer, camera, PCB, cable, and mechanical components
Perform refurbishment and maintenance of equipment and hardware parts
Support field teams remotely by guiding operators through troubleshooting procedures and system tests
Collect and document technical information during troubleshooting and repair activities
Support engineering and operational teams during testing and data collection projects
Prototype and test advanced hardware equipment, including cameras, geolocation systems, cables, and mechanical frames
Train technicians and operators on newly introduced hardware systems and operational procedures
Ensure proper handling and operation of tools, safety equipment, and workshop materials
Maintain accurate records using ticketing systems, spreadsheets, and internal communication tools

Required Qualifications

Education

High School Diploma or equivalent required
B.E. / B.Tech degree preferred

Experience

2–3 years of relevant experience in hardware operations, field support, or technical maintenance
Experience working with vehicle systems, electronics, or mechanical equipment preferred

Technical Skills

Strong knowledge of hand tools and light power tools
Experience with hardware assembly, maintenance, and replacement
Familiarity with measuring tools and repair techniques
Basic automotive repair knowledge
Hardware troubleshooting and installation skills
Familiarity with vehicle parts, computer hardware, camera systems, and PCB components
Experience using ticketing systems, Gmail, Google Calendar, and spreadsheets
Understanding of wiring diagrams preferred
Electronics repair experience preferred
Basic Linux knowledge preferred
Forklift operation skills are considered an advantage

Core Competencies

Strong troubleshooting and problem-solving skills
Excellent attention to detail
Ability to work independently in fast-paced environments
Proactive attitude with willingness to learn
Strong communication and interpersonal skills
Comfortable working in rapidly changing operational environments
Ability to collaborate effectively with technical and non-technical teams

Additional Requirements

Ability to travel frequently, including on short notice
Valid passport or ability to obtain one within six months
Valid driver’s license with a clean driving record
Ability to safely operate motor vehicles

Work Environment

Combination of workshop-based and field-based activities
Work may involve lifting equipment, operating tools, and working around vehicles and technical hardware
Flexibility in schedule may be required depending on operational needs

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.