Service Scheduler/Admin Support

Service Scheduler/Coordinator Wanted — Join Our Growing Team!

Are you an organised multitasker who enjoys keeping a busy team on track? We're looking for a Service Scheduler/Coordinator to be the glue that holds our field operations together — juggling schedules, handling customer calls, and making sure every job runs smoothly from booking to invoice.

What you'll be doing:

• Scheduling and dispatching our technicians to jobs based on priority, location, and skillset

• Being the friendly voice on the phone — booking appointments, giving customers accurate updates, and sorting out any issues that come up

• Keeping job cards and our scheduling software up to date and accurate

• Juggling the daily curveballs — emergency call-outs, delays, reshuffled jobs — without missing a beat

• Working closely with our techs and management to keep everyone in the loop

• Preparation of job reports and invoices

• Document updating and data entry

• General adminitstrative tasks across the business

What we're looking for:

• Experience in scheduling, admin or customer service (trades/field service background is a big plus)

• Ability to multitask

• Great phone manner and communication skills

• Comfortable with job management software (SimPRO experienced favoured but not essential)

• Someone who takes pride in getting the details right

What's in it for you:

• Set hours Monday - Friday

• Supportive team environment

• Revo gym memberships

• Access to our supplier discounts

• Opportunities for Career growth

• Ongoing training and professional development

Sound like you? We'd love to hear from you. Apply now with your resume and a bit about why you'd be a great fit.

Note - Our office will be moving to Parafield Gardens 5107 in 2027, please consider this prior to applying.