Hospitality Manager

Hospitality & Events

• Coordinate functions and events from enquiry through to completion.

• Deliver exceptional customer experiences across all events.

• Oversee the set up and pack down of event and function spaces.

• Ensure hospitality venues are presentation ready at all times.

• Supervise hospitality staff during race meetings and functions.

• Provide hands on operational support during events and busy service periods.

• Coordinate race day hospitality operations.

• Maintain stock levels and assist with purchasing and inventory control.

• Prepare event run sheets and race day operational plans.

• Sales & Business Development

• Generate new event bookings and hospitality opportunities.

• Promote corporate events, weddings, private functions and race day packages.

• Build relationships with local businesses and community groups.

• Increase hospitality revenue through innovative promotions and sales initiatives.

• Maximise race day hospitality sales and customer spend.

• Identify opportunities to expand the Club's hospitality offering.

Administration

• Manage bookings, enquiries and customer correspondence.

• Maintain accurate records and reporting.

• Assist with marketing, social media content and promotional activities.

• Liaise with suppliers, members and stakeholders.

• Support the CEO with hospitality and event initiatives.

• Ensure compliance with Workplace Health & Safety requirements and Club procedures.

About You

• You will be someone who enjoys working with people and takes pride in creating exceptional experiences.

• You'll also have:

• Previous hospitality or venue management experience.

• Event coordination experience.

• Availbility for weekend work.

• Strong sales and relationship building skills.

• Excellent customer service skills.

• Outstanding organisational abilities.

• Experience supervising staff.

• Strong administration and computer skills.

• A proactive attitude and willingness to be hands on.

• Ability to work independently and as part of a team.

• Current RSA certification (essential).

• Current driver's licence and vehicle (essential).

Email you CV to ***@goulburnraceclub.com.au to be considered for this role. Please note only successful candidates will be contacted.