Compliance & Reporting Advisor

About the role

Join the Crown Solicitor's Office and play an important role in the effective administration of legal matters, compliance reporting and panel management. This role is responsible for supporting the efficient administration of legal matters and ensuring the accuracy and integrity of panel reporting data across relevant systems. It involves preparing and distributing reports, monitoring compliance with service level agreements and panel requirements, and coordinating a range of workflows to support smooth day-to-day operations. The role also requires regular liaison with internal stakeholders and external panel contacts to obtain, verify and update information, while providing guidance and practical support to help maintain consistency, compliance and high-quality service delivery while contributing to continuous improvement and stronger working relationships across the business.

Key responsibilities

• Supporting the efficient administration of legal matters

• Ensuring the accuracy and integrity of panel reporting data across relevant systems

• Preparing and distributing reports

• Monitoring compliance with service level agreements and panel requirements

• Coordinating a range of workflows to support smooth day-to-day operations

• Regular liaison with internal stakeholders and external panel contacts to obtain, verify and update information

• Providing guidance and practical support to help maintain consistency, compliance and high-quality service delivery

• Contributing to continuous improvement and stronger working relationships across the business

About you

• Strong written and verbal communication skills, including the ability to liaise effectively with internal and external stakeholders

• Experience using reporting systems, databases or workflow tools to manage records, generate reports and track progress against deadlines

• Experience in legal administration, compliance reporting, panel reporting, or a similar operational support environment

• Strong attention to detail, with the ability to maintain accurate data, records and reporting outputs

• Strong understanding of compliance requirements, audit processes and quality assurance practices

• A proactive, organised and customer-focused approach, with a commitment to continuous improvement

• Ability to build effective working relationships and provide guidance or support to colleagues

About us

The NSW Crown Solicitors Office (CSO) provides high-quality and cost-effective legal services to the NSW Government and its agencies. As a trusted legal advisor to the NSW Government, our principal role is to advise and represent agencies so that they can deliver policies, programs and projects in a lawful, effective and efficient manner. We act with integrity and professional independence, guided by the government sector's core values. We are focussed on providing excellent client service and promoting a culture of continuous improvement. We also provide our people with opportunities to learn, develop and adapt within an inclusive and supportive environment.

Benefits

• Flexible start and finish working hours

• Up to 20 days recreation leave and up to 18 days flex leave per annum

• 20 days purchased leave annually

• Inclusive paid parental leave provisions of up to 16 weeks (14 weeks + 2 bonus weeks) which can be taken flexibly within the first 24 months

• Study time up to 4 hours per week

• Extended Leave of up to 44 days after 10 years or up to 30.8 days after 7 years of service

• Employee assistance program to support wellbeing

• Coaching services available for people leaders and executives

• Annual Flu Vaccination program

• Access to the Fitness Passport program – a discounted workplace health and fitness program