Occupational Health Medical Screener / Receptionist

About the role

Panaceum Group is seeking a dedicated Occupational Health Medical Screener / Receptionist to join our healthcare team in Geraldton, WA. This is a full-time position based on-site at our Geraldton location (6530). In this dual-function role, you will be instrumental in supporting our occupational health services by managing patient interactions, conducting medical screening assessments, and maintaining the smooth operation of our reception area. You will play a vital part in ensuring our clients receive exceptional care whilst maintaining efficient administrative processes.

If you do not have experience but have a willingness to learn, good values and drive we are willing to provide the required external and internal training to become a medical screener.

Key responsibilities

• Greet patients and clients upon arrival, ensuring a welcoming and professional first impression

• Manage appointment scheduling, confirmations and rescheduling through our patient management system

• Conduct preliminary occupational health medical screenings, including health questionnaires and basic vital sign measurements

• Conduct instant drug and alcohol screening

• Conduct respiratory and hearing protection fit testing

• Conduct WHS audiometric hearing assessments

• Prepare patient records and documentation for medical practitioners

• Maintain accurate and confidential patient records in compliance with privacy legislation

• Handle telephone inquiries and direct calls appropriately to relevant staff members

• Process payments and manage billing documentation

• Perform general administrative duties including filing, data entry and correspondence

• Ensure the reception area and waiting room are clean, organised and welcoming

• Liaise with medical practitioners and other healthcare professionals to ensure seamless patient flow

• Support the implementation of infection control and health and safety protocols

What we're looking for

• Certificate III or IV in Medical Administration or Pre Hospital

• Previous experience as a medical receptionist or in a healthcare setting

• Demonstrated experience in conducting basic medical screening

• Strong communication and interpersonal skills with the ability to interact professionally with diverse clientele

• Proficiency in medical administration software and Microsoft Office applications

• Excellent organisational skills and attention to detail

• Understanding of patient confidentiality requirements and privacy legislation (Australian Privacy Principles)

• Ability to work independently and as part of a team in a fast-paced healthcare environment

• Reliability and punctuality with a commitment to professional standards

• Experience in occupational health, pre-employment medical screening

• Experience in respiratory and hearing protection fit testing

• Experience in conducting lung function spirometry screening

• Experience in drug and alcohol screening

What we offer

Panaceum Group is committed to creating a supportive and rewarding workplace for our employees. We offer competitive remuneration reflective of your skills and experience. You will benefit from working within a collaborative healthcare team that values professional development and ongoing learning opportunities. We provide a supportive work environment with a focus on work-life balance, recognising the importance of wellbeing for all staff members. Additional benefits include access to professional development opportunities, a positive and inclusive workplace culture, and the satisfaction of contributing to quality occupational health services in our community. We welcome applications from all candidates and encourage you to discuss any adjustments or support you may require during the recruitment process.

About us

Panaceum Group is a dedicated healthcare provider committed to delivering exceptional occupational health and medical services to clients across Western Australia. Our mission is to support the health, safety and wellbeing of workers through evidence-based screening, assessment and preventative healthcare programmes. We pride ourselves on maintaining the highest standards of professionalism, confidentiality and care. With a team of experienced healthcare practitioners and support staff, we are committed to creating a workplace culture that values collaboration, continuous improvement and employee wellbeing. We are passionate about making a positive impact on occupational health outcomes in our region.

Apply now

If you are interested in joining Panaceum Group and believe you have the skills and experience required for this role, we encourage you to submit your application including a cover letter and CV. Please apply through our recruitment portal or contact us for further information about this exciting opportunity.