Store Manager | PRADA Pacific Fair

The Prada Group was founded on a tradition of excellence, shaped by a spirit of innovation and an unwavering commitment to creativity. Joining Prada means becoming part of a dynamic community of people driven by curiosity, passion and a desire to continually evolve.  Our people are at the heart of our success. We value talent, individuality and ambition, creating an environment where our teams are empowered to grow, develop and build meaningful careers within the Prada Group.

As a Store Manager with Prada, you demonstrate a strong history of achieving excellence in management, customer service and sales. You are aware of the opportunities and challenges of working in a high performing team and thrive on representing Prada as a brand ambassador.

Your journey will be both challenging and rewarding as you lead the Pacific Fair team to continued success, strengthening client relationships, driving consistent commercial performance, and bringing the Prada Group DNA to life in everything you do.

The Opportunity 

You will be responsible for leading the overall success of the boutique by:

• Championing a client-centric culture and delivering exceptional, personalised experiences that reflect the Prada standard;

• Driving and maximising sales performance, achieving commercial targets and delivering sustainable growth;

• Inspiring and motivating the team to consistently exceed individual and KPIs;

• Coaching, developing and empowering the team, with a strong focus on talent development and performance management;

• Ensuring the team remains highly engaged and equipped with the latest Prada Group knowledge, including product, collections, policies and procedures;

• Fostering an entrepreneurial, collaborative and high-performance culture;

• Acting as a strong ambassador for Prada within the local market, identifying opportunities to attract new clients, increase boutique traffic and strengthen long-term client relationships;

• Managing the boutique's budget and ensuring disciplined control of operating expenses;

• Elevating clienteling through strategic initiatives, appointments and exclusive client events;

• Ensuring the highest standards of operational excellence across cash management, inventory, logistics and Head Office reporting requirements; and

• Upholding the values, standards and distinctive identity of Prada across every aspect of the boutique experience.

Knowledge & Skills

We are seeking an accomplished retail leader who brings:

• Proven experience leading and developing a high-performing luxury retail team;

• Strong commercial acumen, with a demonstrated ability to deliver sales growth and consistently achieve or exceed KPIs;

• A genuine passion for client experience, with the ability to inspire a team to create personalised and memorable experiences;

• A strong understanding of luxury fashion, the competitive landscape and the broader retail market;

• Exceptional leadership, communication and relationship-building skills;

• A proactive and entrepreneurial mindset, with the ability to identify opportunities and translate them into commercial results; and

• A genuine passion for the brand and the world of luxury.

Why Prada

At Prada Australia, we invest in our people and their continued growth. You will have access to ongoing leadership, sales, product and client experience training, a generous sales commission structure and opportunities to develop your career within the Prada Group.

If you are an inspiring leader with a passion for luxury, exceptional client experiences and commercial excellence, we invite you to join Prada and become part of our continued evolution.

We look forward to receiving your application!