Training & Knowledge Coordinator

The Role

We are looking for a motivated and adaptable Training and Knowledge Coordinator to support the management and improvement of personnel data systems within Joint Operations Command.

This role is ideal for someone who enjoys working with information systems, developing procedures, analysing data, and helping others learn. We welcome applicants from a variety of backgrounds who can demonstrate transferable skills, even if they have not worked in Defence or personnel systems before.

Key responsibilities include:

• Supporting the administration and improvement of personnel data systems.
• Developing and maintaining system guides, procedures, and documentation.
• Assisting with the development and review of policies and processes to ensure accurate and compliant data management.
• Conducting testing of system enhancements and supporting the implementation of new solutions.
• Developing and delivering training materials and user support.
• Working closely with stakeholders across Defence to identify requirements and achieve business outcomes.
• Analysing data and information to support decision-making and workforce outcomes.
• Traveling interstate to deliver training packages to an audience.

About our Team

The APS 5 Training and Knowledge Coordinator works within the Headquarters Joint Operations Command (HQJOC) Directorate of Personnel. The team includes ADF members, APS employees, and contractors working together to deliver personnel support for joint operations, exercises, and activities. The position reports directly to the APS 6 Knowledge Manager. We value potential, adaptability, and transferable skills. If you can demonstrate relevant experience and a willingness to learn, we encourage you to apply.

Our Ideal Candidate

We are seeking someone who:

• Has strong organisational skills and attention to detail.
• Can communicate clearly and confidently with a range of stakeholders.
• Enjoys learning new systems, processes, and technology.
• Can manage competing priorities and adapt to changing requirements.
• Uses sound judgement and problem-solving skills to achieve outcomes.
• Can analyse information and make practical recommendations.
• Can travel interstate and deliver training packages to an audience.

We encourage applications from candidates with transferable skills gained through experience in areas such as administration, training, project support, data management, customer service, business operations, workforce management, learning and development, or other related fields.

Security Clearance:

Applicants must be able to obtain and maintain a security clearance at “Negative Vetting Level 2”.

The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work environment and a diverse workforce. To find out more about a career with Defence please visit https://www.defence.gov.au/jobs-careers