Senior Technical Support Engineer

About Digital Asset & The Canton Network

Digital Asset builds the technologies that are reshaping the foundations of financial markets. Our mission is to create the world’s most trusted, privacy-enabled, and interoperable digital infrastructure for global finance.

At the heart of this mission is the Canton Network - the blockchain purpose-built for institutional finance. Uniquely combining privacy, compliance, and scalability, Canton enables real-time, secure settlement across multiple asset classes. Governed by the Canton Foundation with participation from leading financial institutions, it is the proven link between the promise of blockchain and the power of global finance.

Founded in 2014 and headquartered in New York City, with offices in London, Zurich, Budapest, Hong Kong, and Sydney— we are on a mission to transform finance— and that transformation is now playing out rapidly on the Canton Network.

If you’re interested in playing a crucial role at the intersection of traditional and crypto-capital markets and want to help bring the next trillion dollars of finance on-chain, join us.

About The Role

The Technical Support Engineer is responsible for owning and resolving client incident and request cases, throughout the entire lifecycle of each case. It includes documenting and advising our clients on how to best install, configure, deploy, connect and use DA products and maintain utmost uptime for DA’s online services. The primary objective is to provide DA clients with a great experience when using/learning our products.

Responsibilities

Performs security reviews of the Canton architecture, implementation, and protocol designPerforms pentests against Canton APIs and deploymentsMitigates known threats as well as guide engineers in finding and resolving security issuesConduct security and threat modeling by documenting security requirements, trust models, threat analyses, and mitigationsDefines and implements security testing such as fuzzing, security regression tests, and/or model-based testingCollaborates on security topics with other teams working on Daml and the Canton NetworkPlans and shepherds external security auditsRaises awareness and educates engineers on security topics

What We're Looking For

Experienced security researcher or information security engineer as demonstrated by analysing complex production systems or open-source softwareKnowledge and experience with distributed systems, blockchains, security protocols, and/or cryptographyStrong oral and written communication skills, with experience writing technical documentation and educating other engineersSoftware engineering experience with developing and deploying production systemsCollaborative approach to working on security topics across teams and with different stakeholdersMaster’s degree or PhD in computer science or a related discipline; or equivalent experience

At Digital Asset, we are committed to compensation structures that reward impact consistently across our global teams. We support our people at every stage of life with comprehensive, family-forward benefits and flexible working models designed to help you do your best work.

Benefits We offer a comprehensive benefits package designed to support the well-being of our team members. Health and insurance benefits vary by region to ensure local relevance and compliance, and may include medical, dental, and vision coverage.

Equal Opportunity Employer Digital Asset is an equal opportunity employer committed. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, sexual orientation, age, disability, citizenship status, veteran status, or any other basis protected by applicable law.

Employment Eligibility If and as required by applicable law, all persons hired to work at Digital Asset will be required to verify identity and eligibility to work in the location for which they have an offer to work and to complete the necessary employment eligibility verification documents upon hire.

Accommodations Applicants with disabilities who require accommodation during the application or interview process should contact talent@digitalasset.com.

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