Administration Clerk

Administration Clerk 

Melbourne IVF Procedure Centre 

A member of Virtus Health Specialist Day Hospitals  

Part Time 

Benefits 

• Work in a supportive and friendly team 

• Join a safe & inclusive workplace; we have an active Ally Network & Diversity Council 

• Stay on top of your physical and mental health with the Virtus Wellness Program 

• Realise your career ambitions through our leadership development program 

Opportunity 

Our small, collaborative Reception/Scheduling team have a vacancy for an enthusiastic, well spoken & motivated individual to work alongside our team of Administration staff in supporting the Procedure Centre’s admissions & receptions. You must be able to thrive in a busy environment, manage with sometimes competing and unplanned workloads, and be able to proactively meet any challenge within deadlines. The scope of the role involves but is not limited to responsibilities such as:

• Coordinate daily activities at a busy front desk 

• RingCentral management inclusive of answering calls, directing phone lines to other departments and actioning voicemails 

• Prepare admission & discharge paperwork and complete other clerical tasks such as data entry 

• Conduct follow up requests and make reminder calls for planned procedures 

• Maintain accurate and effective record management systems including preparation of medical records 

• Schedule upcoming procedures as well as liaising with doctors, medical secretaries and anaesthetists 

• Action Health Fund Checks as required 

• Processing payments with EFTPOS machine, invoicing appointments, and receipting for procedures 

• Coordinate with the multidisciplinary team across departments 

• Providing general administration duties as required 

• Assisting the Director of Nursing and Administrative Team Leader with adhoc administrative duties as requested 

The successful candidate will have: 

• Excellent interpersonal and communication skills 

• Highly developed organisational skills with the ability to multi-task, prioritise processes and meet deadlines in a fast-paced environment 

• Strong attention to detail 

• Empathetic understanding and ability to provide the uttermost respect and support for all patients, doctors and staff. 

• Experience in MS Office (Outlook, Word, and Excel) 

• Works well independently and within a team 

• Previous experience in a hospital administration position and comfortable with patient facing tasks (Highly Desired) 

• Previous experience in theatre scheduling (Highly Desired) 

Who are we? 

Virtus Specialist Day Hospitals are leading providers operating theatre services, designed to provide the best possible environment for patients and their surgeons.  Virtus Specialist Day Hospitals form a network of day hospitals across the east coast of Australia extending into NSW, Queensland, Victoria and Tasmania. 

Employer questions 

Your application will include the following questions: 

How many years of experience do you have in Medical Administration? 

Have you conducted Theatre Scheduling for a Hospital before?

Do you have a current Working With Children’s Check (WWCC)? 

Do you have data entry experience? 

Which of the following statements best describes your right to work in Australia?