Human Resources Officer, Mandarin Speaking

We are a fast growing retail business in Australia with multiple sites, including retail stores and warehouse operations. Due to ongoing expansion, we are seeking an experienced and motivated Human Resources Officer to join our team and support day-to-day HR functions across our sites. This is an excellent opportunity for a hands on HR professional who enjoys working in a fast paced environment and can confidently communicate in both English and Mandarin.

Your responsibilities will include (but are not limited to):

Recruitment & Onboarding

• End-to-end recruitment including job ads, screening, interviews and reference checks

• Coordinating onboarding documentation (TFN forms, super choice forms, contracts, policies)

• Conducting inductions, probation reviews and employee file set-up

Employee Relations & Performance

• Providing guidance on performance management, misconduct and disciplinary procedures

• Assisting with investigations, written warnings and termination processes where required

• Supporting managers with workplace conflict resolution and communication

HR Compliance & Administration

• Maintaining accurate employee records (digital and physical filing)

• Ensuring HR compliance with Fair Work Act, NES and relevant Modern Awards

• Assisting with policy updates and implementation across locations

• Handling confidential HR matters professionally and discreetly

Multi-site Support

• Regular travel between multiple business sites to support operations and managers

• Ensuring HR processes are consistent across different locations and teams

• Responding to urgent HR issues from stores when required

About You

To be successful in this role, you must have:

• Australian work rights are required for this position.

• A Bachelor's degree in Human Resources or a related field

• Minimum 3 years of full-time HR experience in Australia

• Strong experience in HR compliance and recruitment is essential for supporting day-to-day HR functions.

• Proficient in Microsoft Office applications with strong Excel skills

• Business level Mandarin proficiency is essential for effective communication in this role.

What We Offer

• A stable full-time role in a growing company

• Supportive management team and collaborative workplace culture

• Exposure to multi site HR operations and career development opportunities

• Competitive remuneration based on experience and performance