Full-Time Community Support Worker

Job Description

The Trustee for Bankstown Community and Home Care Trust

Trading as: Access to Care

Location: Level 1/398 Chapel Road, Bankstown NSW 2200

Position: Community Support Worker

Employment Type: Full-Time, Ongoing

Salary: $80,000 – $85,000 per annum, commensurate with experience

Full-Time Community Support Worker

ABOUT US

Access to Care is a NDIS registered provider that has been delivering high-quality support services to members of our community since 2016. We are committed to person-centred care that helps our participants build independence, achieve their goals, and stay connected to their communities.

ABOUT THE ROLE

Due to the continued growth of our business, we are seeking to hire a full-time Community Support Worker to join our team on an ongoing basis. Reporting to the Community Support Coordinator and Director, the successful candidate will play a key role in delivering direct, person-centred support to NDIS participants in their homes and communities.

How to apply:

Applications open on 4 August 2026 and close on 3 September 2026

Please send your CV to ****@businessnest.com.au. Please include the job role title in your email.

Key Responsibilities

KEY RESPONSIBILITIES

• Assessing clients’ needs to plan, develop and implement educational, training and support programs, with the guidance and approval of the NDIS Coordinator and Director.
• Interviewing clients to assess the nature and extent of services they need, and reporting to the Director and Community Support Coordinator.
• Providing direct in-home and community-based support to NDIS participants, including assistance with daily living, personal care, and social engagement.
• Supporting clients in attending medical appointments, community activities, and recreational programs to enhance their independence and wellbeing.
• Assisting participants to develop skills for daily living, such as cooking, budgeting, and personal organisation.
• Monitoring participants’ progress towards their NDIS goals and reporting observations to the Coordinator and Director for care planning purposes.
• Implementing person-centred support plans that respect the dignity, cultural background, and preferences of each participant.
• Liaising with families, health professionals, and other service providers to ensure a holistic approach to client care.
• Encouraging social inclusion and community participation to improve clients’ quality of life and mental health.

Skill & Experience

ESSENTIAL CRITERIA

• A minimum of 2 years’ work experience as a Community Support Worker within an NDIS-approved organisation.
• A qualification in Certificate III in Ageing and Disability Support, Certificate IV in Ageing/Disability Support, and a Diploma in Community Services.
• Excellent communication skills.
• Exceptional organisational skills and the ability to empathise and connect with people.
• Current Working with Children Check and National Police Check (or willingness to obtain).

DESIRABLE CRITERIA

• An energetic and motivated individual with a natural flair for working with people with disabilities.
• Willingness and availability to work a rotating roster.
• Current driver’s licence.
• Strong multitasking and problem-solving skills, with the ability to quickly learn new concepts and work well under pressure.
• A focus on customer satisfaction, with creative thinking, leadership skills, and sound decision-making ability.