Program Support Officer – Mental Health & Drug Treatment Services

• Full-time, ongoing

• Attractive salary packaging

• Culture that supports work-life balance

About Sunraysia Community Health Services

Sunraysia Community Health Services (SCHS) is a leading not-for-profit community health organisation dedicated to improving health and wellbeing outcomes across our region. We provide primary and preventive health services to individuals and families who may be at risk of poor health outcomes or experience barriers to accessing care.

At SCHS, we recognise the significant impact that the Social Determinants of Health have on the lives of our community members and are committed to addressing health inequities through a client-centred, relationship-based model of care. Our approach focuses on care coordination, working alongside consumers, families, and communities to understand their unique circumstances and support health and wellbeing within the context of their everyday lives. Through collaboration, innovation, and a strong commitment to community, SCHS strives to create healthier, more connected communities.

Learn more about the benefits of working at SCHS

Why work with us

• We offer a place where you know you are contributing to an organisation committed to helping others

• We have some great talent who are happy to share their experience and skills to help you on your way

• Salary packaging up to $15,900 per year to increase your take home pay, plus additional meals and accommodation salary packaging available up to $2,650 per year.

• Professional development opportunities

• Modern facilities

• Free Flu vaccinations

• Employee Assistance Program (EAP)

The Role

The Mental Health and Wellbeing program is comprised of a range of mental health and drug treatment services including:

• Family Violence

• Drug and Alcohol, and Mental Health Services

• Youth Services

Program Support Officer will assist people to navigate the Mental Health and Drug Treatment system both internally and externally to the organisation.

Using the Service Coordination Practice Standards, Program Support workers will facilitate streamlined and timely access for clients to the services they require.

Program Support Officer will provide a range of administrative support to the Manager’s and clinicians within the MHDA ‘stream’.

Key Selection Criteria

Mandatory

• Highly developed interpersonal and communication skills.

• Experience in a program support role.

• Ability to collect information in a sensitive manner, with practical regard to cultural requirements, language issues, special communication needs, privacy and confidentiality.

• Well developed computer skills including word processing, database management and electronic information exchange.

• Ability to plan own work schedule, within limits, and adapt schedule to the needs of the MHDA team and/or Manager.

Preferred

• Knowledge of the service sector, including SCHS and local health and welfare services.

• An understanding of social and health factors that impact on people including trauma.

• Certificate IV in Administration or equivalent qualification.

For a confidential discussion, please contact Jen Hibell, Program Manager: email jhibell@schs.com.au or phone 03 •••• •444

Apply

To apply, please forward your covering letter, CV, responses to Key Selection Criteria and contact details of three professional referees addressed to Manager Human Resources, careers@schs.com.au

Applications close 8am Friday, 11 September 2026.

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Learn more about the benefits of working at SCHS

Compliance

PLEASE NOTE: SCHS is committed to the application of the Child Safe Standards. All positions are subject to thorough credentialing and safety screening prior to commencing employment. This includes reference checks and National Police Check for all SCHS employees. Any prospective employee who has resided and worked overseas in the past 10 years for a continuous period of 12 months or more will be required to undergo an International Criminal History Check. Where applicable, employees may also be required to hold a current Working With Children check issued in the state of Victoria and have a current NDIS Clearance (NDIS Worker Screening Check).

For more information on the NDIS Worker Screening Check,  please click here.

Department of Health Guidelines for Immunisation of Health Care Workers require all staff to demonstrate immunity to specific preventable diseases. As part of the recruitment process, the preferred applicant is required to provide evidence of immunisation (and/or serology) to confirm they are protected from risk.