Technology Business Analyst (12 month Secondment/Max Term Role)

Create your best future and join as a Technology Business Analyst. 

• Location: Sydney-based role only
• On-site Requirement: 2-3 days per week in the office
• Why On-site? This is a highly collaborative position involving regular face-to-face workshops and close team interaction, making in-office presence essential.

What’s the role?

As a Technology Business Analyst, you'll work closely with business and technology stakeholders to understand, analyse, and document business requirements that support strategic initiatives and change delivery. You'll lead process mapping activities, creating clear end-to-end workflows and translating complex business needs into practical, actionable solutions.

Additionally, you'll build strong relationships across a broad range of stakeholders and facilitate productive conversations between business and technical teams. You'll ask the right questions to uncover requirements, help technical subject matter experts articulate complex concepts, and ensure business needs are clearly understood, documented, and communicated throughout the delivery lifecycle.

You will work autonomously to coordinate activities across multiple teams, manage requirements from discovery through to implementation, and provide regular updates on progress, risks, and dependencies. You'll also contribute to continuous improvement initiatives, support adherence to enterprise delivery frameworks, and promote best-practice business analysis across the organisation.

What do I need?

• Strong business analysis and process mapping skills, with experience improving and documenting business processes. 
• Ability to work closely with business and technology teams to gather, analyse, and document requirements. 
• Strong stakeholder management and communication skills, with the confidence to ask questions and facilitate discussions. 
• Experience coordinating activities across multiple teams and managing competing priorities. 
• Good understanding of technology, data, systems, and emerging technologies such as AI. 
• Experience in financial services or banking, with exposure to business transformation, process improvement, or technology change initiatives.

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: 

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! 
• Flexible work arrangements to help you achieve a greater work life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help you grow your career within the bank. 
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives

Create your future today  
To get started, simply click on the APPLY button | #UNITEProgram

We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the Diversity, sustainability and flexibility section.

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