Coordinator Library Services - Port Macquarie

About the Opportunity

At PMHC every employee plays a part in ensuring we work together to achieve positive outcomes for our community. To help us achieve this we are seeking an experienced Coordinator Library Services to join our team. 

Reporting to the Manager Customer Service & Libraries, the Coordinator Library Services leads and coordinates the delivery of specialist library services across our branches, outreach settings and mobile services. A key focus of this role is providing strong people leadership to a diverse team.

Working closely with the Coordinator Branch Libraries, you will play an important role in ensuring our Library service is connected, collaborative and responsive to changing community needs.

You will lead a team responsible for a diverse range of services, including library programs and events, children's and youth services, outreach activities, digital services and technology initiatives. You will also build partnerships with community organisations, education providers and other stakeholders to extend the reach and impact of our Library service.

Success in this role requires a leader who can balance people management, operational service delivery and strategic thinking. You will be comfortable leading across multiple service locations, developing team capability, managing performance and driving continuous improvement, while ensuring services remain responsive to the changing needs of our communities.

We are looking for someone who can balance day-to-day service delivery with thinking about what comes next for our libraries and the communities they serve.

This position may be required to work across multiple library branches and service locations to support operational requirements. The role operates within a 35-hour roster that may be scheduled across Monday to Sunday in accordance with the applicable Award and includes the requirement to participate in Saturday rostering.

To succeed in this role you will have:

• Degree qualifications in Library and Information Studies or a related field, with eligibility for professional membership of the Australian Library and Information Association (ALIA).
• Significant experience working as a librarian, including experience delivering programs or events.
• Previous supervisory experience.
• Strong written and verbal communication skills.
• A current Working with Children Check (WWCC).
• Strong people leadership skills and the ability to build positive, collaborative working relationships.
• A community-focused approach and an interest in developing library services that are accessible, inclusive, and responsive.
• The ability to coordinate competing priorities, people and resources while maintaining high-quality service delivery.
• An interest in innovation, emerging technology, and contemporary library practice.
• A Drivers licence

On a typical day this role will:

• Lead, coach and support the Library Services team.
• Coordinate library programs, events, outreach, digital services, technology initiatives and children's and youth service functions.
• Work collaboratively with the Coordinator Branch Libraries and Manager Customer Service & Libraries to coordinate service delivery across the library network.
• Plan and coordinate staffing, rosters, leave and workloads to maintain service continuity.
• Work with community organisations, education providers and stakeholders to develop partnerships and opportunities.
• Review customer feedback, service performance and program outcomes to identify opportunities for improvement.
• Support the development and implementation of new services, technology, and contemporary library practices.
• Contribute to broader Library planning and help shape the future direction of the service.

Remuneration and Benefits

Employment Type: Full time, Permanent 35 hours per week

Salary (exclusive of super): Starting in the range of $101,015 to $113,067 depending on skills and experience

Opportunity for performance based increases available after 12 months.

Benefits:

• Flexible work arrangements - flexitime
• Discounted gym membership through membership to Fitness Passport
• Candidates relocating to the region have access to The Welcome Experience
• Career development opportunities OR Opportunities for learning and development and internal career progression
• Annual salary increase as per the Local Government (State) Award 2026 plus annual salary review
• Long service leave after 5 years
• Generous employee assistance program
• Salary packaging options available through Salary Packaging Australia and Maxxia
• Recognition through our annual awards ceremony celebrating and rewarding staff achievements

About the Port Macquarie Hastings Region

The region is one of Australia's most enviable locations. We boast a stunning hinterland, kilometres of pristine beaches, national parks, playgrounds, sporting facilities, restaurants, galleries, theatres and a genuine community vibe. The Mid-North Coast is perfect for hiking, surfing, camping, fishing, exploration, sports, arts, theatre, food and wine.

Questions?

If you would like to know more about this opportunity or have any questions about the role, please contact Angelea Sparks, Manager Library Services on (02) 6581 8144 or angela.sparks@pmhc.nsw.gov.au using the subject line: Coordinator Library Services - Port Macquarie enquiry via EthicalJobs.

Interested in Applying?

Click 'Apply now' to create an account and complete the application form. You'll be asked to answer questions relating to the essential requirements found in the position description and upload a copy of your resume and cover letter.

Documents should be submitted in PDF format.

Applications Close: at 11.30pm on the closing date

At Port Macquarie-Hastings Council, we believe that diversity makes us stronger. We are committed to creating a workplace that reflects the vibrant community we serve—where everyone feels welcome, respected, and empowered to thrive.

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, culturally and linguistically diverse individuals, and members of the LGBTQIA+ community. If you require any adjustments during the recruitment process or in the workplace, please contact us at jobs@pmhc.nsw.gov.au.

We’re here to support you every step of the way.

Notes:

Please upload documents in PDF format.

Preferred applicants are required to complete pre-employment checks. This may include: Reference Checks; National Criminal Police Check; Medical Assessment (includes drug and alcohol testing); Qualification verification; Working with Children Check verification.

PMHC's recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments (aptitude/psychometric/industry specific) and application outcomes (unsuccessful before or after interview).

Please regularly check your 'junk mail' or ensure our email address Jobs@pmhc.nsw.gov.au and Pulse email no_reply@pulsesoftware.com is set to 'trustworthy'.

Port Macquarie Hastings Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people.

A position description is attached.