Receptionist/Administration Assistant

About the role

Patrick McHugh & Co Solicitors is seeking a detail-oriented and professional Receptionist/Administration Assistant to join our team on a full-time basis. Based in Kincumber, NSW, this role is essential to the smooth operation of our legal practice. You will be the first point of contact for clients, visitors and callers, whilst also providing comprehensive administrative support to ensure our office runs efficiently. This is a pivotal position that directly impacts client satisfaction and the overall professionalism of our firm.

Key responsibilities

• Managing the reception desk, greeting clients and visitors in a professional and welcoming manner

• Answering and directing telephone calls to appropriate staff members, taking messages when required

• Scheduling and coordinating client appointments and meetings

• Maintaining reception area tidiness and organisation

• Processing incoming and outgoing mail and deliveries

• Providing administrative support to solicitors and support staff, including filing and document preparation

• Managing office supplies and ensuring stock levels are maintained

• Assisting with general office administration tasks as required

• Liaising with clients to confirm appointments and provide basic enquiry assistance

• Operating office equipment including photocopiers, fax machines and computers

What we're looking for

• Proven experience as a receptionist or in a similar administrative role, preferably within a professional services environment

• Excellent communication and interpersonal skills with the ability to interact professionally with clients, staff and external parties

• Strong organisational and time management abilities with a focus on attention to detail

• Proficiency in Microsoft Office applications and reception/administrative software

• Professional telephone manner and a calm, courteous demeanor under pressure

• Ability to multitask effectively and prioritise workload in a busy office environment

• Reliable and punctual with a commitment to professional standards

• Experience working in a legal practice or law firm environment is highly desirable

• Knowledge of legal terminology and procedures would be advantageous

What we offer

At Patrick McHugh & Co Solicitors, we believe in creating a supportive and professional workplace where our team members can thrive. We offer competitive remuneration commensurate with experience, a collaborative and friendly work environment, opportunities for professional development and skills enhancement, and a stable position within an established legal firm. We are committed to maintaining a positive workplace culture where your contributions are valued and recognised. We encourage a healthy work-life balance and provide a supportive atmosphere where all team members feel respected and motivated.

About us

Patrick McHugh & Co Solicitors is an established legal practice based in Kincumber, serving the local community and beyond. We are committed to providing high-quality legal services with a personal touch, guided by our values of professionalism, integrity and client-focused service. Our team is dedicated to supporting clients through a range of legal matters, and we pride ourselves on creating a welcoming environment for both clients and staff. We are a firm that values loyalty, teamwork and continuous improvement.

Apply now

If you are a professional with strong administrative skills and a passion for client service, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience to Patrick McHugh & Co Solicitors today.