Digital Navigator

• Fixed Term Part Time (38 hrs/fn) until June 2027
• Managers and Administrative Workers Grade 2 
• Location: Alfred Health sites
• Great staff benefits!

The Department

We are seeking a motivated Digital Navigator to work as part of our Interconnected Care Program to expand our care outside of hospital through digitally enabled care.  

The Role

You will help patients, carers, and clinicians engage with digital health tools, including apps, portals, and remote monitoring devices. The role focuses on patient onboarding, technical support, and administrative coordination to ensure safe and efficient, digitally enabled care.  

Key Responsibilities 

• Onboard and support patients using digital platforms and devices 
• Provide first-line technical support to patients and staff
• Support patients with appointments, communications, and records
• Maintain accurate documentation and patient lists
• Support administrative tasks and workflow improvements 

About You 

• Certificate III/IV in Business/Medical Administration (or equivalent)
• Strong digital skills and confidence supporting others with technology
• Excellent communication and organisational skills
• Experience supporting diverse patients, including those with low digital literacy
• Professional, adaptable, and committed to patient-centred care 

Why Join Us? 

Be part of an innovative program improving access to digital healthcare and patient outcomes. 

• Salary packaging & novated leasing through Maxxia
• Onsite car (subject to availability) and bike parking opportunities, deducted pre-tax!!
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Debra Starr, Senior Project Manager on ••••@alfred.org.au.

Applications close 11pm AEST, Sunday 16th August 2026.