AUTOMOTIVE BUSINESS MANAGER-Finance, Insurance and Aftermarket

This is a unique opportunity to join an award-winning, fast-growing Automotive group where you can make a genuine commercial impact.

Cairns Cars Group is a well-established, family-owned Automotive dealership, with around 60 staff, currently representing 8 exciting automotive brands across multiple showrooms in Cairns.

We are experiencing strong growth as customers increasingly embrace the next generation of automotive brands, creating exciting opportunities for people who want to grow with the business.

This Company is all about providing outstanding, informative customer service.

We are looking for an experienced Automotive Business Manager / F&I professional to join our team in a full-time, office-based role.

This is an onsite position, 5 days per week, working alongside an experienced team who take pride in what they do and enjoy sharing ideas, knowledge and success.

 This is not simply another Business Manager position. We are looking for a commercially driven leader who wants to take ownership of the customer journey from vehicle purchase through to finance, insurance and aftermarket products.

Collaborating with our Business Managers, Car Care Specialist & Sales Consultants to maximise both customer value and dealership profitability.

This is an opportunity to join an established dealership group at an exciting stage of its growth, that embraces change, innovation and improved procedures.

Dealership hours Monday to Friday 8.00am - 5.00pm Saturday 8.30am - 1.00pm

• Structuring and presenting competitive finance solutions, focusing on keeping finance in-house and maximising finance penetration and F&I income.

• Managing the complete Finance & Insurance process, from application through to settlement.

• Maintaining the highest standards of compliance, professionalism and customer service.

• Working closely with Sales Consultants to ensure a seamless customer handover and outstanding customer experience.

• Building strong relationships with customers, lenders and key business partners.

• Identifying opportunities to present and sell, insurance, aftermarket products and warranty that genuinely add value for customers.

• Contributing ideas to improve our F&I and aftermarket processes, systems and performance.

We are looking for someone who wants more than a traditional Business Manager role.

As our vehicle brands and sales continue to grow, you will have the opportunity to help build and develop our Finance, Insurance & Aftermarket function.

You won't simply be stepping into an established system and following a process.

You'll have the opportunity to:

• Working in a team, that encourages you to bring your own ideas and experience to the business.

• Improve processes and customer outcomes.

• Build a high-performing F&I and aftermarket function.

• Increase your earning potential as the business grows.

• Play a meaningful role in shaping how we do business.

For the right person, there is also genuine potential for this role to develop into a broader leadership position as Cairns Cars Group continues to expand.

We are looking for a commercially minded, high-performing professional who combines F&I expertise, sales ability and strong customer relationship skills.

You will ideally have:

• 1–2 + years' experience as an Automotive Business Manager / F&I Manager, or equivalent experience as a finance broker.

• Strong knowledge of automotive finance, insurance (and ideally vehicle protection products too but not essential).

• A proven ability to build trust, identify customer needs and confidently close sales.

• A demonstrated history of strong financial performance.

• Excellent verbal & written communication with great negotiation skills.

• A high level of compliance discipline, with strong organisational skill & attention to detail.

• The confidence to work independently while contributing positively to a team.

• A genuine passion for delivering an exceptional customer experience.

We are a business that is willing to embrace change, new ideas and better ways of doing things.

For the right candidate, we offer:

• Competitive base salary + superannuation.

• Strong performance-based earning potential, with uncapped income opportunity as the business grows.

• An experienced and supportive management team.

• Genuine autonomy to develop and improve the F&I and aftermarket function.

• Career progression as the group continues to expand.

• The opportunity to work across an increasingly diverse portfolio of automotive brands.

• A workplace that recognises you have a life outside of work. 5:00pm finishes Monday to Friday, giving you more time to enjoy the Cairns lifestyle.

• The opportunity to be part of the next stage of growth in one of Australia's most exciting automotive markets. And, of course, the Cairns lifestyle.

If you are an experienced Automotive Business Manager who is commercially hungry, customer-focused and is looking for more than simply another F&I desk, we'd love to hear from you.

We're particularly interested in speaking with high-performing Business Managers currently working in:

• Dealerships or Finance Broker businesses in Cairns;

• Dealerships or finance businesses in Brisbane; or other parts of Australia where a Cairns lifestyle change could be attractive.

If you are looking for an opportunity where your ideas, initiative and performance can genuinely influence the growth of a business, this could be the role for you.