Administration Officer (Lvl 3) - Outpatients Services- Perm/Temp FT/PT & Casual

Requisition ID: REQ685383

Employment Type: Permanent/Temporary Full Time 38 hours per week, Permanent/Temporary Part Time 16 hours per week, Casual

Remuneration: $37.27 - $38.44 per hour + 12% Superannuation + Salary Packaging

Location: Campbelltown and Camden Hospital

Applications close: 23/08/26

Contact: Ryan Roumieh - Medical Outpatient Supervisor on Ryan.Roumieh@health.nsw.gov.au | 0434042050

Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

Are you a natural communicator who thrives in fast-paced environments and genuinely cares about making a difference? If you're organised, empathetic, and ready to be part of something bigger, this is your chance to join a team that values your skills and your passion.

At South Western Sydney Local Health District (SWSLHD), our Outpatients Department is more than just a workplace - it's a hub of innovation, collaboration and care. As an Outpatients Administration Officer you’ll play a vital role in helping patients access the specialist medical services they need while supporting clinicians and contributing to a culture of excellence

Are You the Right Fit?

Are you someone who thrives in a fast paced admin environment and loves keeping things running smoothly?

Demonstrated customer focused approach with the ability to build rapport with diverse individuals.Strong organisational skills with the ability to multitask, prioritise and meet deadlines. Confidence working both independently and collaboratively within a fast paced environment. Proficiency in MS Office and willingness to learn the eMR system, with a strong commitment to confidentiality and continuous improvement. A flexible, proactive and positive approach, with a passion for supporting patient care.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

Can you describe a time when you dealt with a distressed or upset patient or customer? What steps did you take to manage the situation, and what was the outcome?Outpatients can be a busy and fast-paced environment where teamwork is essential. Can you give an example of how you worked as part of a team to manage a challenging situation or meet a tight deadline?

If you’d like more details, we’re here to help.

Position InformationApplicants will be assessed against the criteria in the Position Description.How to ApplyRead our application guide and tips for improving your application. Diversity, Culture & InclusionWe are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.auWe value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.Aboriginal WorkforceFor Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?

Financial Perks12% superannuationSalary packaging and novated leasing via Smart SalaryAnnual leave with 17.5% leave loading (for full-time and part-time staff)One extra day off each month for full-time employeesWork-Life BalanceFlexible work options, including hybrid and varied hours (depending on the role)Paid maternity and parental leaveGenerous leave options like long service and carers leaveGrow Your CareerAccess to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.Health & WellbeingDiscounted gym membership through Fitness PassportFree and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)Wellbeing programs that promote mental health, resilience, and balance
Additional Information

Vaccination Requirements All staff must meet NSW Health’s vaccination and screening requirements before starting.Child Safe EmploymentSouth Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.Temporary PositionsFor fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.