Administrative Secretary - Monash Audiology (Part-time)

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Location: Monash Medical Centre - Clayton & East Bentleigh sites

Employment Type: Part-time, ongoing 0.8 EFT (Job share applicants will be considered) Please indicate in your cover letter if you wish to be considered for a job share arrangement

About Us

Monash Audiology provides comprehensive diagnostic audiological assessments for paediatric and adult patients across Monash Health sites in South Eastern Melbourne and Victoria. Our team is committed to delivering high-quality care and support to patients and their families.

About the role

We are seeking an enthusiastic and motivated Administrative Secretary to join our dynamic team. This role 4 days pw (0.8EFT - Mon, Tue, Thu, Fri) and is based at Monash Audiology, with 2 days at our Clayton site (Monday & Tuesday), and 2 days at our East Bentleigh site (Thursday & Friday), with occasional support across other Monash Health sites. 

As an integral part of our service, you will provide administrative and clerical support to ensure smooth day-to-day operations. Your responsibilities will include:

• Scheduling patient appointments and managing arrivals/departures
• Updating patient details in the Patient Administration System (iPM)
• Handling telephone enquiries and preparing reports
• Processing orders via Oracle and assisting with general administrative tasks
• Supporting medical and administration staff as required

Healthcare administration is fast-paced, and our secretaries play a vital role in creating a welcoming and efficient environment for patients and families.

Key Selection Criteria

We are looking for a proactive, organised individual who can work autonomously and as part of a team. You will demonstrate:

• Previous experience in an administration environment
• Proficiency in Microsoft Word, Excel, and Windows applications
• Experience with iPM & SMR systems (highly desirable)
• Familiarity with Medilink Professional appointment system (desirable)
• Knowledge of Oracle and PBRC systems
• Excellent interpersonal and communication skills
• Strong organisational skills and ability to manage multiple tasks
• Fundamental medical terminology knowledge (desirable)
• Attention to detail and accuracy in clerical tasks

What We Offer

• Training and ongoing professional development
• Access to supervision and peer support
• Salary packaging options
• Inexpensive car parking
• On-site gym and childcare facilities at Clayton
• Staff social club with discounts on shopping and entertainment

Location

Monash Audiology operates across multiple Monash Health sites:

• Monash Medical Centre – Clayton
• Monash Children’s Hospital – Clayton
• Monash Medical Centre – Moorabbin
• Cranbourne Community Hospital

Applications close Wednesday 9th September.

For a confidential discussion and to explore this opportunity further, please reach out to:

Shaani Graves - Head of Audiology,                          Lynette Williams – Deputy Head of Audiology

Tel          9594 2663                                                   9594 2428

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: Wednesday 9th September