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The University of New England
Casual Future Student Advisor Future Students Team Casual Role (HEO2) With up to four opportunities available $42.45 per hour 12% Superannuation Armidale based role Free on campus parking On campus state of the art sp…
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About the role
Future Students Team
Casual Role (HEO2)
With up to four opportunities available
$42.45 per hour 12% Superannuation
Armidale based role
Free on campus parking
On campus state of the art sporting and athletic facilities (Sport UNE)
Employee Assistance Program (EAP) and wellbeing support
Diverse and supportive workplace with UNE Ally Network, Equity Committee, Queer Space
Applicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position)
About the role
The Future Students and Engagement unit is currently recruiting for multiple Casual Future Student Advisors to work within the Future Student Team (FST) located on campus in Armidale. FST offers flexible work hours, comprehensive training and an opportunity to be part of a dynamic team within a friendly work environment.
The Future Student Team has been assisting thousands of new students come to UNE by providing guidance, exceptional customer service and advice related to all things UNE including preparation for study, course choices, studying online or living on campus and assisting with the admission process. We work as a team in a fast-paced contact centre environment and engage with new students by phone, email, online chat and Facebook and sometimes at face-to-face events.
About you
If you thrive on assisting people, love the idea of helping others transform their lives through education, and have the following qualities and skills, we would like to hear from you:
Genuinely enjoy assisting people and have a strong customer focus
Excellent verbal and written communication skills
Superb attention to detail and high work standard
Happy to take direction and work within a structured workplace
A desire to learn new skills
Like to use your initiative
Computer literate, touch typing beneficial
Flexible attitude and thrive working in a busy/results driven environment
Reliable and enjoy working within a team
Applicants must be willing to work from the FST office, located on campus in Armidale
Successful applicants will gain extensive on-the-job training, which will prepare them not only for this role but also to build their career in general
Please note that applicants will only be contacted, should a casual vacancy become available that aligns with the skills and experience provided in their application.
Enquiries
To discuss this role please contact Sarah Shipman email: sshipma5@une.edu.au
If you require any adjustments or support to fully participate—such as an alternative format for the application form—please contact your Talent Acquisition Consultant at jobapplication@une.edu.au or on 02 •••• •705.
If you have a disability and would like a confidential conversation about working at UNE, you are welcome to contact our Health, Safety and Wellbeing Team.
Please visit www.une.edu.au/jobs-at-une for further information about this position and other career opportunities at UNE.
Before you apply
We encourage you to visit our How to Apply page. Whether you are new to applying at UNE or simply want to put your best foot forward, you will find practical, step-by-step guidance on preparing your application and crafting a compelling cover letter that clearly demonstrates your skills, experience and suitability for the role.
To Apply
Closing Date: 11:59pm, 30 August 2026
Reference No: 225283
Submit your application through www.une.edu.au/jobs-at-une and refer to vacancy ref 225283
Your application should be comprised of:
Cover letter outlining how your skills, experience and personal attributes match the requirements listed above. Please also include your expected weekly availability and number of hours you are interested in working.
Resume - including the contact details for two referees.
Applicants must have appropriate Australian work rights for the duration of this position.
About Armidale
Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquillity of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities. Surrounded by mountain gorges, waterfalls and national parks, Armidale’s natural beauty and distinct seasons make it an ideal place to live and thrive. To find out more, visit https://www.visitarmidale.com.au/experience . Information about relocation assistance.
UNE: A Diverse and Inclusive Workplace
At UNE, we believe our strength comes from the diversity of our people and the unique perspectives they bring. We are committed to fostering an inclusive environment where everyone is valued and empowered to contribute their best.
We warmly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with lived experience of mental health or disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQIA+.
UNE is committed to enabling all staff to thrive and ensuring that our LGBTIQIA+ community and staff from all cultures feel included and respected. Our UNE Ally Network is here for staff and students and for any questions, please contact edi@une.edu.au.
About Our Process
At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values: Be Bold, Be Kind, Be Accountable, Be Connected. All applicants will be contacted and advised of an outcome.
Preferred candidates will be required to undertake pre-employment checks prior to commencing in this role, as indicated in the position description. This includes providing a National Police Check, Gender Based Violence Declaration and for some roles, a Working with Children Check prior to an offer of employment being made. Please note that people with criminal records are not automatically excluded from applying for this position, unless a specific legal requirement applies. For more information, see UNE's Pre-Employment Check Webpage.
Please refer to our Privacy Statement to understand how your personal information is collected, stored, accessed and used.
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