Administration Officer

We’re looking for an Administration Officer to join our Salem Aged Care team and provide day-to-day administrative and customer service support. 

You’ll work closely with the service manager, clinical teams, residents, families and other stakeholders, helping the service run smoothly and ensuring people receive a friendly and professional experience.

• Provide friendly and professional customer service to residents, families, visitors and staff
• Respond to enquiries and provide information about our services and programs
• Assist with facility tours and enquiries from prospective clients
• Support the Service Manager with travel bookings and itineraries
• Assist with maintaining the Outbreak Management register
• Coordinate and organise internal meetings
• Maintain contact lists and administrative records
• Provide guidance and support to junior administration staff
• Assist with general administrative tasks as required
• Work collaboratively with clinical, support and corporate teams to achieve positive outcomes.

• Previous experience in a similar administration role
• Strong communication and customer service skills
• The ability to work independently and manage competing priorities
• Confidence providing guidance and support to colleagues
• Good attention to detail and organisational skills
• A positive and professional approach to working with residents, families and staff
• Current NDIS Worker Screening Clearance & Police Check.

• Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
• Discounts: on Health Cover, Energy, Appliances, Holidays, and more.
• Employee Assistance Program for wellbeing support.
• Fitness Passport: Stay active with discounted gym memberships for you and your family.
• Ongoing Training & Development opportunities to grow your career